WALMART HIRING ASSESSMENT TEST

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WALMART HIRING ASSESSMENT TEST

Actual Qs and Ans Expert-Verified Explanation

This Exam contains:

-Guarantee passing score -11 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation Question 1: A customer/member asks you about a new mobile phone that is out of stock.You expect to have the phone back in a few days, but the customer/member wants it sooner.

Answer:

Most - Offer to call another store nearby to see if they have the phone in stock.Least - Take the customer/member? contact info and promise to have someone call her as soon as the phone come in Question 2: During a busy time at the bakery counter, a loyal customer/member stops you to chat. As he? talking, you notice a customer/member that needs help.

Answer:

Most - Apologize and tell him you see another customer/member that needs your help.Least - In order to keep him happy, allow him to continue his story until he is finished.Question 3: You are working on task with a new team. This task is very challenging, and you and your team are starting to become overwhelmed and stressed.

Answer:

Most - Try to encourage the team to work together, express confidence in yourself and the team.Least - Work as hard as you can to complete the tasks you were assigned. If the others work as hard as you, the team will complete the task on time.

Question 4: A customer/member is looking for a particular brand of cold medicine and can find it in the health and wellness area. He approaches you for help.

Answer:

Most - Explain where he can find the medicine. Offer to walk him there if he would like some help finding it.Least - Show him to the aisle with the medicine and let him know he can save some money by purchasing a brand that? on sale.Question 5: Your newest coworker is not as productive as other members of your team. You and your coworkers have to work harder to make up for this.

Answer:

Most - Give her advice and tips for how to get things done correctly and efficently.Least - Talk to your supervisor about the situation. Suggest that this might not be the best role for your coworker.Question 6: A coworker did not clean his work area before going home. This could cause an accident, so you quickly clean up. The next day you see the coworker.

Answer:

Most - Tell him he should be more careful because his work area could have resulted in an accident.Least - Let him know you cleaned up his work area and that he owes you a favor.Question 7: You are working with an experienced associate. He insists on completing a task a certain way, but you know there is a more efficient method.

Answer:

Tell him you like to learn more about his technique, inform him you have other methods that worked well in the past.Least - Reach out to your manager tt Question 8: A customer member tries to use a coupon that is only good for full-priced items to purchase an item that is on sale. She becomes confused when you explain that she can use the coupon.

Answer:

Most - Apologize for the confusion and explain that the coupon only applies to full-priced items.Least - Find your supervisor and ask if he can approve the discount.Question 9: Your new team is working hard, but they are all less experienced than you and don complete their tasks as quickly.

Answer:

Offer to help others and complete their tasks; observe their work process and provide some tips that help them.Least - Remind your coworkers of performance expectations and that they need to be working harder to complete tasks.

Question 10: Your shift´s productivity is slow because one person is not putting his share. The rest of the team is getting upset. What would you be most and least likely to do?

Answer:

Most - Ask your struggling coworker if there is anything you can help with because he seems slower today.Least - Tell the struggling team member to work faster because he is holding the team back.Question 11: You are working to finish an assigned task in order to meet your shift goal when a coworker urgently asks you for help with something you know a lot about. What would you be most and least likely to do?

Answer:

Most - Stop working on your task and help your coworker.Least - Explain to your coworker that you can help because you have to finish what you've working on to meet your shift goal.