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WALMART RETAIL ASSOCIATE ASSESSMENT EXAM
QUESTIONS
Qs and Ans Expert- Explanation
This Exam contains:
-Guarantee passing score -6 Questions and Answers -format set of multiple-choice -Expert- Explanation Question 1: Your newest coworker is not as productive as other members of your team.You and your coworkers have to work harder to make up for this.
Answer:
Most: Give her tips to get things done quickly and correctly.Least: Talk to your supervisor. Suggest that this might not be the best role for your coworker.Question 2: Your new team is working hard, but they're all less experienced than you and don't complete their tasks as quickly.
Answer:
Most: Reach out to your manager to discuss the situation. Try to find the best way to help the new associates.Least: Give your coworkers more time to figure out how to do the tasks. They probably just need more practice with what they've learned.Question 3: It's busy at the bakery counter, and a loyal customer/member stops you to chat. As he's talking, you notice another customer/member nearby who needs help.
Answer:
Most: Tell him that you'd be happy to keep talking right after you help the other customer/member.Least: In order to keep him happy, allow him to continue his story until he is finished.
Question 4: Your shift's productivity is slow because one person isn't doing his share. The rest of the team is getting upset.
Answer:
Most: Ask your struggling coworker if there's any way you can help because he seems slower todayLeast: Talk about the problem with another team member to see what they think.Question 5: You're working with an experienced associate. He insists on doing the task a certain way, but you know there's a more efficient approach.
Answer:
Most: Tell him you'd like to learn more about his approach. Explain that you have other ways to do the task that have worked well in the past.Least: Your coworker's approach works just fine. Do the task his way to avoid upsetting him.Question 6: A coworker didn't clean his work area before going home. This could cause an accident, so you quickly clean up. The next day, you see the coworker.
Answer:
Most: Tell him he should be more careful because his work area could have caused an accidentLeast: Say nothing to him because the problem has been taken care of.
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