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WALMART STAR EXAM QUESTIONS
Actual Qs and Ans Expert-Verified Explanation
This Exam contains:
-Guarantee passing score -12 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation Question 1: Is the store executing the bag patch process in lawn and garden correctly?
Answer:
yes, no more than 3 inch rip, or if ingredients or instructions are teared Question 2: Is the store executing effective merchandise protection processes and is merchandise protection consistent? (i.e.are locking fixtures in working order, are security devices applied correctly)
Answer:
yes Question 3: Are associates knowledgeable about CVP procedures, rotation rules, and restrictions? Are CVP items in goodcondition for CVP sales ("Would I buy it?")
Answer:
cvp procedure
Question 4: Are weekly deep outs scans being conducted?
Answer:
yes tuesdays
Question 5: Is overstock being verified before being placed on topstock, or in the backroom?
Answer:
yes (process of top stocking older things to the left leave right open for new merchandise) Question 6: Are features properly stocked to home, located/scanned in, signed and priced? Are features and displays stable andconstructed in accordance with the Merchandise Display Guidelines?
Answer:
yes (setting feature procedure)
Question 7: -Is new freight worked prior to starting the availability process?
Answer:
yes, work freight before checking on hands ,scanning outs or pinpoint Question 8: -Are outs being scanned or Pinpoint worked while unprocessed freight is on the
Answer:
no, work freight before doing any pinpoint or scanning outs Question 9: Is Pinpoint being worked accurately? (Gauge execution by observing who does the work and how they are doing it.)
Answer:
yes (maybe show how pinpoint is done) Question 10: Is the store taking manual on hand adjustments down? (Excluding cost departments)
Answer:
no, always go up or stay the same incase the products or sumwhere around the store Question 11: Are entertainment, toys, and seasonal merchandising decisions right for the season and customer?
Answer:
yes, helps customers find the right merchandise for the season.
Question 12: Are merchandise go backs being worked back to their modular home on the salesfloor? (See Processing-RestockMerchandise)
Answer:
yes