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1. Which of the following is NOT a key component of
healthcare operations management?
a) Patient care
b) Financial management
c) Strategic planning
d) Legal compliance
Answer: d) Legal compliance
Rationale: Legal compliance is important in healthcare
operations management, but it is not a key component.
Patient care, financial management, and strategic planning
are essential aspects of healthcare operations management.
2. Which of the following is a primary goal of healthcare
operations management?
a) Maximizing profits
b) Minimizing patient wait times
c) Ensuring quality patient care
d) All of the above
Answer: c) Ensuring quality patient care
Rationale: While maximizing profits and minimizing
patient wait times are important goals, the primary goal of
healthcare operations management is to ensure quality
patient care.
3. Which of the following is an example of a healthcare
operations management strategy aimed at improving
patient satisfaction?
a) Implementing electronic health records
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