WGU C202 Managing Human Capital Study Guide CT

C202 Managing Human Capital Study Guide CT
1. What is human resource management (HRM)?: the organizational function
responsible for attracting, hiring, developing, rewarding, and retaining talent
2. List the 6 HRM functional areas, and what each area is about in only 1
sentence.: staffing, performance management, training and development, rewards
and benefits, health and safety, and employee-management relations
3. What is Staffing?: the process of planning, acquiring, deploying, and retaining
employees that enables the organization to meet its talent needs
4. Why is Staffing important?: It helps the organization execute its business strategy
5. Training and development: focused on developing employee capabilities
through formal and informal activities, career planning, organizational development,
and legal compliance.
6. What is the purpose of Performance Management?: To align individual employees' goals and behaviors with organizational goals and strategies
7. What does Performance Management involve?: Appraising and evaluating
past and current behaviors and performance, and providing suggestions for improvement
8. Rewards and benefits: are both adequate and equitable that reward employees
for their contributions to organizational goal attainment are important to employee
motivation, performance, and retention
9. Health and safety: range from wellness, fire and food safety, ergonomics, injury
management, disaster preparedness, industrial hygiene, and even bullying and
workplace violence
10. Employee management: relations determines the employment rights of both
employers and employees
11. In addition to managing risk, what are several other ways effective HRM
systems influence performance of an entire organization?: · interest rate a
company must pay to borrow money
· increase a company's value by as much as 30 percent
12. Explain HRM's role in executing an organization's business strategy.: ·
Strategic human resource management aligns a company's values and goals with
the behaviors, values, and goals of employees and influences the strategies of each
of the firm's human resource functions, including staffing, performance management, training and development, and compensation
· human resource management system supporting the execution of the business
strategy, guided by the talent philosophy of the organization.
13. Strategic risk: the overall talent strategy, company culture, ethics, investments
in people, and the implementation of change initiatives.

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