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WGU C202 Objective Assessment Review ( 2026/2027 Update) Managing Human Capital Questions and Answers
WGU C202 Objective Assessment Review
( 2026/2027 Update) Managing
Human Capital Questions and
Answers
Q: Diversity (hiring all kinds of people)
Answer:
Enables managers to hire, retain, and motivate the best talent, which helps maximizing
organization's performance.
Q: Inclusion (giving all a seat at the table and including in them sharing ideas, promotions, ...)
Answer:
They feel they are included, their voices are being heard.
Q: Affirmative Action
Answer:
Proactive efforts to eliminate discriminations and its past effects.
Q: Executive Order 11246 in 1965 (EO 11246 '65) by President Johnson
Answer:
Requires federal contractors to have affirmative action plan that set goals for hiring women and
minorities.
Q: Federal Contractors
Answer:
Employers are considered Federal Contractors.
Q: Protected Class
Answer:
Groups underrepresented in employment
Q: Title VII- Civil Rights Act- race, religion, sex, national origin, color.
Answer:
Portion of the Civil Rights Act of 1964 that prohibits employment discrimination.
Q: Protected class includes
Answer:
Blacks, native Americans, Asian Americans, Hispanic Americans, women, handicapped persons,
disabled veterans, and Vietnam war veterans.
Q: Disparate Treatment
Answer:
Discrimination against protected class in employment decision (hiring, firing, promoting)
It's intentional, obvious discriminatory words/actions, front end, individual or group in a
protective class.
Discrimination claims to EEOC (Equal Employment Opportunity. Commission)
Q: Adverse Impact
Answer:
Unintentional, neutral words/actions, back end, entire protective class is discriminated against.
Discrimination claims to EEOC
Q: Job Analysis: a systematics process used to identify and describe:
Answer:
1. The important aspects of a job
2. The characteristics of worker needs to perform the job well.
It's used to write/rewrite a job description, determine pay, and much more.
Q: Policy
Answer:
Statement about "what we do"
Example: each employees gets two weeks vacation
Q: Procedure
Answer:
Steps or process that tell you "how we do it"
Example: You must request time off two weeks in advance and have it signed of by your
manager.
Q: Employee handbook
Answer:
Explains policies, procedures, benefits, ... to ensure employer and employee know their rights
and responsibilities.
Q: Sourcing
Answer:
Where/how to get candidates
Examples: what's the best way to reach ppl, reach out to a particular trade position, or post to a
job board.
Q: How does sourcing affects recruiting?
Answer:
Effective sourcing improves the compatibility of talent pools to open positions.
Q: Recruiting
Answer:
Is doing it (placing the ad, going to the job fair, ...)
Q: Overall Interview Formats
Answer:
1. Structured
2. Unstructured
Q: Structured Interview Format
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