WGU C215, OPERATIONS MANAGEMENT OA EXAM, WGU OA QUESTIONS, C215 LATEST EXAM, WGU C215 ANSWERS, OPERATIONS MANAGEMENT TEST, WGU BUSINESS EXAM

WGU C215, OPERATIONS MANAGEMENT OA EXAM, WGU OA QUESTIONS, C215 LATEST EXAM, WGU C215 ANSWERS, OPERATIONS MANAGEMENT TEST, WGU BUSINESS EXAM
Question :
Total Quality Management (TQM) Philosophy
Correct Answer:
customer focus
continuous improvement
employee empowerment
use of quality tools
product design
process management
managing supplier quality
Question :
Process Capability Index (Cpk)
Correct Answer:
Basic function of Six Sigma. Measures the process potential
and performance of processes. The higher the range of Cpk,
the improved is the ability of the process to complete its
necessities. Uses both the process variability and the process
specifications to determine whether the process is "capable."

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