WGU C235 Training and Development 2026/2027 13pages

Human Capital ✔✔The knowledge, competency, and motivation that resides in the HR of an organization Buy or Build Decisions ✔✔The decision orgs face relating to investments in selecting new employees vs. investments in training and development of current HR Human Resource Management (HRM) ✔✔The entire set of activities used by an organization to align its human capitla with organizational objectives and strategies Orientation ✔✔First training program a new employee encounters, designed to clarify expectations, policies, and the business model, organization culture, and so forth. Longer versions of this are known as on-boarding Resource-based View (RBV) ✔✔A view that envisions organizations as bundles of resources, such as people, capital, plant, and equipment Competitive Advantage ✔✔The ability to provide a product or service to a paying customer in a way that cannot be easily matched by a competitor Intangible Resources ✔✔As opposed to tangible resources (such as plant and equipment), these resources are difficult to quantify and to copy. Examples include tacit knowledge of employees, informal networking systems, intellectual property, and certain organizational capabilities such as short product development cycle times Human Capital ✔✔Examples include tacit knowledge, education and experience, work related know how Social Capital ✔✔Examples include corporate culture, management philosophy and practices, coaching/mentoring relationships, and informal networking systems Intellectual Capital ✔✔Examples include patents and trade secrets, copyrights, and intellectual property Organizational Capability ✔✔Examples include Bringing new products to market quickly, absorb and integrate other cultures in a merger, identify customer needs and respond directly to them, and continuously improve production processes to drive down costs Training ✔✔Learning that is planned by the organization and designed so as to further organizational objectives Development ✔✔Training that is longer term in focus, designed to help employees prepare for future jobs Learning ✔✔A relatively permanent change in knowledge, skills, attitudes, or social behavior resulting from practice or experience Goals of Training ✔✔1) Improve Self-Awareness 2) Enhance knowledge and skill levels in one or more areas of expertise 3) Increase the motivation to do the job well ADDIE Model ✔✔A common framework for training and development where the five steps in the model are Assessment, Design, Development, Implementation, and Evaluation e-learning ✔✔The use of electronic technologies to deliver info and facilitate te development of skils and knowledge Learning Organization ✔✔An org that is capable of adapting quickly to changing environment by learning at three levels, individual, team, and organizational Copyright Act of 1976 ✔✔The law prohibits the printing, duplication, or distribution or copies of another's literary, artistic, or other creative expressions except under certain circumstances Fair Use ✔✔A provision of the Copyright Act that allows the use of copyrights works under certain conditions depending on purpose, nature, percent, amount, and effect on market value Civil Rights Act of 1964 ✔✔Law prohibits discrimination in employment practices on the basis of race, color, national origin, religion, and sex Adverse Impact ✔✔A substantially different rate of selection in hiring, promotion, or other employment decision, which works to the disadvantage of members of a race, sex, or ethnic group Americans with Disabilities Act (ADA) ✔✔A law that states an employer may not discriminate against either an applicant or a current employee because he or she was previously disabled or appears to be disabled