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WGU C432 HCM 3510 Healthcare Management & Strategy FA PRE-TEST GUIDE 2026/2027
1. Multiple Choice: Which of the following is a key feature of
strategic management in healthcare?
a) Cost containment
b) Quality improvement
c) Patient satisfaction
d) All of the above
Correct Answer: d) All of the above
Rationale: Strategic management in healthcare encompasses cost
containment, quality improvement, and patient satisfaction, aiming
to provide high-quality care while managing expenses.
2. Fill-in-the-Blank: The ________ model is a strategic tool used to
analyze the competitive environment of a healthcare organization.
Correct Answer: Porter's Five Forces
Rationale: Porter's Five Forces model helps organizations
understand the competitive forces at play in the market and
strategize accordingly.
3. True/False: In healthcare management, tactical decisions are
more long-term oriented than strategic decisions.
Correct Answer: False
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