WGU D175 MKTG 3850 Consumer Behavior Comprehensive FA Review (Qns & Ans) 2026
1. Which of the following factors most significantly influences
consumer behavior?
- A. Price of the product
- B. Cultural background
- C. Advertising frequency
- D. Store location
- ANS: B. Cultural background
- Rationale: Cultural background shapes consumers' values,
beliefs, and behaviors, significantly influencing their purchasing
decisions.
2. In the context of consumer behavior, what is the primary
purpose of market segmentation?
- A. To increase product variety
- B. To reduce marketing costs
- C. To identify and target specific consumer groups
- D. To simplify marketing strategies
- ANS: C. To identify and target specific consumer groups
- Rationale: Market segmentation helps marketers tailor their
strategies to meet the needs and preferences of distinct consumer
groups.
3. Which of the following metrics is commonly used to evaluate
consumer satisfaction?
- A. Number of products sold
- B. Customer Satisfaction Score (CSAT)
- C. Advertising reach
- D. Market share