WGU D512 MHA 5410 Quality Improvement FINAL ASSESSMENT READINESS QUESTIONS & ANSWERS

WGU D512 MHA 5410 Quality Improvement FINAL ASSESSMENT READINESS QUESTIONS & ANSWERS

1. Which model is frequently used in healthcare for
continuous quality improvement, focusing on Plan, Do,
Study, Act (PDSA) cycles?
 - A) Lean
 - B) Six Sigma
 - C) FMEA
 - D) Balanced Scorecard
 Correct Answer: A) Lean
 Rationale: The Lean model emphasizes continuous
improvement processes like PDSA, while Six Sigma
focuses on reducing variation.
2. What is the primary objective of Six Sigma methodology
in healthcare quality management?
 - A) Cost reduction
 - B) Eliminating defects
 - C) Increasing patient satisfaction
 - D) Managing resources
 Correct Answer: B) Eliminating defects
 Rationale: Six Sigma aims to improve patient care by
identifying and eliminating defects in healthcare processes.
3. In healthcare quality improvement, what does DMAIC
stand for?
 - A) Define, Measure, Analyze, Improve, Control
 - B) Design, Model, Assess, Integrate, Check
 - C) Develop, Monitor, Adapt, Innovate, Check
 - D) Define, Map, Assess, Implement, Control
 Correct Answer: A) Define, Measure, Analyze, Improve,
Control
 Rationale: DMAIC is a data-driven quality strategy used 

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