Whats a pre-delivery inspection sheet? - a report of the vehicles pre-delivery tests and

WI DMV Salesperson Info Flashcards A vehicle has a lien. The funds were mailed or electronically transferred by the dealer to the lien holder.Can this vehicle be sold?Yes. As long as the funds were mailed, or etf AND the application stating the lien was paid is completed.What's a pre-delivery inspection sheet?- a report of the vehicle's pre-delivery tests and inspections- required by manufacturer- given to customer upon delivery What is on the dealer supplemental price label? How long does this label stay on vehicle?

• optional equipment or accessories installed by dealer-

final dealer price- any price changes from MSRP including dealer mark-up- any dealer service fee- keep label on vehicle until delivered What if there is a pending recall?If the dealer is franchised for the vehicle being sold, then the recall must be provided in writing.What are the requirements on the contract? -name/address of dealer-name/address of purchaser-salesperson full name-salesperson 1st 8 digits sales license #-year, make, model, VIN of all vehicles involved-chassis year & finished vehicle model year (if not same)- any warranties- price due upon delivery (and all parts of that price)- listing of any parts or accessories removed or installed by dealer- penalty the customer will pay for not accepting the vehicle (cannot be more than 5% of vehicle cash price)- anticipated delivery date- whether purchase is cash or financed through dealer or creditor- warning if safety equip doesn't pass inspection- any other negotiated items in offer- date and time of each signature- additional service fee (for inspection or forms, etc.) Can ads be mixed for lease vehicles and for sale vehicles?Yes. IF it is clearly stating which vehicles are lease and which are for sale.Can you give the previous owner's name and address?Yes. You must provide this info if it is requested by a potential customer.How is the model year disclosed?The model year is the manufacturer's original designated model year. If a vehicle had one part built in one year and the other parts built in the next, then disclose that info.Which used vehicles don't need a WI Buyers Guide? - trucks over 16,000 pounds- demonstrator or executive driven vehicles still in service- vehicles that aren't for sale and are labeled "not inspected for sale"- vehicles going from selling dealers to purchasing dealers w/ dealer plates- unrepaired salvage vehicle- vehicle sold to lessee at end of lease What is "price protection"?The law allows dealers to adjust the contracted purchase price of an order-out new vehicle due to changes in the manufacturer's price. The price protection section on the

purchase must be completed in order to adjust the price.Can dealer plates be used for business or private purposes? for vehicles the dealer owns, offers for sale, or

uses as service loaner vehicles?yes

A customer cannot take the application for title and registration to DMV on their own. True/false true What must the advertised price include?all charges the customer must pay, except sales tax, title, regis fees What is the emission standards certificate? -certificate that states the vehicle's emission control systems are installed right and inspected-tells them what to do if the system fails- give to customer on delivery If there is a pending offer on a vehicle, can a different customer purchase that vehicle?NO.Can dealer plates be used on rental vehicles or vehicles not for sale?No What is an "as-is" vehicle?-a vehicle the dealership does not provide warranty for- must be clearly identified on the purchase contract The dealer must prepare and submit customer applications for title and registration to the DMV. True/False True All ads must state the model year. True/False True What must be in an electronic application for the title and registration?-signed copy of e-receipt-title or MCO When is a "motor vehicle purchase contract" completed/filled out?Whenever you accept a down payment, deposit, or title for a trade-in vehicle.Any warranty or service contract must be included with the vehicle on the purchase contract. The Customer must be able to view this. The warranty document is also given at the time of the delivery. True/false True Does a customer need a WI title if they are not a resident of WI?Yes, if they need it to secure a lien. Otherwise no.Dealer is responsible for giving proper vehicle info.Salesman is responsible for giving the info to the customer.All written AND spoken info must be truthful. True/false True What happens when you tell a customer that there is a manufacturer's warranty remaining on a vehicle, and then the manufacturer doesn't cover the warranty?The dealership must honor the warranty.A resident in WI that sells or trades in an auto may have license plates to transfer to the vehicle purchased.True/false true What words can be written to indicate a vehicle is used....like if it is the current year or previous year?demonstrator, executive, low mileage, one owner What if the customer does not have a license plate to transfer?then the dealer must submit a completed MV11 with proper fees to DMV. The dealer must give temporary or permanent registration to operate the vehicle.Can a trade-in be reappraised?-Yes. ONLY if the trade-in was damaged, parts were removed, or the mileage exceeds the limits on the purchase contract.What if the odometer is repaired and it cannot be reset to the correct reading?

• set mileage to "zero"- put a sticker on left door frame that

specifies the mileage reading before repair and states date