Wisconsin Motor Vehicle Salesperson Manual Test Flashcards

Wisconsin Motor Vehicle Salesperson Manual Test Flashcards -"write your own deal"-"name your own price" Phrases you cannot use when advertising a vehicle price?When you accept a down payment, deposit or title for a trade-in vehicle When should you complete a "Motor Vehicle Purchase Contract."?Wisconsin Buyers Guide under "other" in the "Vehicle History" section.Material history should be disclosed where?For trucksWhen is the MSRP label NOT required?"Motor Vehicle PurchaseContract."When closing a sale, you will give the customer a written document called the?A "not inspected for sale" stickerWhat should be displayed on any used vehicle that has not been inspected for safety or mechanical defects?-optional equipment or accessories installed by the dealer-the final dealer price-any price changes from the MSRP including dealer mark-up-any dealer service fee

The Dealer Supplemental Price Label lists: what?

-take the vehicle apart (except brakes)-run tests unless necessary to diagnose apparent symptoms What are dealerships NOT required to do to follow the reasonable care standard?-"is included with"What terms must you use instead of "free" in advertising when the customer must purchase something to receive the "free" merchandise?Upon delivery of the vehicleWhen do you give a customer the pre-delivery inspection sheet?-Provide the customer with the lease term disclosures required by law-Complete the prelease agreement including signatures of both the dealer and the customer-Provide the customer with an exact copy of the prelease agreement-There can be no blank lines in the signed prelease agreement except for the identification number if the vehicle is not available at the time of signing

To make a prelease agreement binding, you must:

BushingRaising the price of a vehicle after a purchase contract has been signed by a customer andaccepted by a dealer, for reasons other than those allowed, is illegal and known as?NeverWhen should an uninspected vehicle be offered for sale?-standard equipment-options-base price-transportation charges-final assembly point-receiving dealer MSRP label contains information about?Proper vehicle informationWhat information and documents must be provided to customers when you are offering a vehicle for sale?Required disclosure of vehicle history, prior use and title brands is limited to that which the dealer could findusing reasonable care.What is the reasonable care standard?

• hoursThe customer's offer to purchase is voided if the dealership

does not accept the offer within?

NoDo manufacturers have consistent practices on price protection?-"we will pay up to"-"appraise your own vehicle"-"as much as" What phrases are you NOT allowed to use when talking about a trade-in allowance?Upon requestWhen must you provide the name and address of the vehicle's previous owner to any prospective customer?A written damage disclosure statement must be presented to the purchaser before delivery of the vehicle When any new, demonstrator or executive-driven vehicle has corrected damage of more than 6 percent of the MSRP, what must be done?IllegalConcealing facts or failing to provide required information about a vehicle is what?Items or services which have not been installed What is optional on the Dealer Supplemental Price Label?

• % of the captialized cost of the vehicle What is the maximum non-acceptance penalty that can be

included in a prelease agreement?Usually on the titleWhere is the prior owner's odometer statement?Clearly identify which vehicles are for sale and which are for lease When advertising both vehicles for sale and for lease in the same ad, you must do what?-the trade-in vehicle has been damaged-if parts have been removed-if the mileage exceeds the limits specified on the purchase contract

The value of a trade-in may be reappraised only if:

-Under most circumstances-The Dealer and Agent Section will investigate convictions for any crime related to motor vehicles or fraud before eitherapproving or denying a license.Can you be licensed if you have been convicted of a crime?YesAre "As-is" sales legal in Wisconsin?The purchaserWho keeps the window copy of the Wisconsin Buyers Guide?An agreement to enter into a consumer lease of a motor vehicle that will be availableand ready to be delivered to a customer at a later time.What is a prelease agreement?-To see the their driver license-The customer is responsible forproviding proof of a valid operator license.Before a test drive what should you ask the customer?-Written test-License application (MV2184) How to become licensed for the first time -Trans 305 of the Wisconsin Administrative Code-Chapter 347 of theWisconsin Statutes Standards for vehicle equipment are included in?After one dayWhen can you retake the test if you don't pass?-Trucks over 16,000 pounds-Demonstrator or executive-driven vehicles still in service-Vehicles that are not offered for sale and are labeled "not inspected for sale"-Vehicles operated from selling dealers to purchasing dealers with valid dealer plates-An unrepaired salvage vehicle-A vehicle sold to the lessee at the end of the lease Display a Wisconsin Buyers Guide on all vehicles with the

following exceptions:

Sold to another customerAny vehicle that has a pending offer to purchase may not be what?

Your employer and any dealers in your "dealership group"Where does your license allow you to sell?That you have enough of them to meet anticipated demand or know that they will be delivered within a reasonable time.If you say a certain type of vehicle is available, what must you ensure?On the purchase contractWhere should an "as-is" sale be clearly identified since the dealership is not providing any warranty protection for the customer?-"used"-"demonstrator,"-"executive"-"low mileage"-"one-owner" If the vehicle being advertised is of the current or previous model year but is used, you must designate it as?-Set the mileage reading to "zero"-Place a sticker on the left door frame of the vehicle specifying the mileage reading before the repairs and the date on which the odometer was repaired or replaced-The odometer statement must say "not actual" mileage When it is impossible to reset the reading on the repaired or replacement odometer, what should you do?The vehicle is delivered to itsretail purchaser. The federally required MSRP label must remain in the window of a new vehicle until?Damage to a vehicle's glass, tires, or bumpers when the replacement parts are identical to the manufacturer's original equipment.When determining the 6% amount that requires a written damage disclosure statement what does not need to be counted?You may appeal to the Division ofHearings and Appeals.What can you do if your license is denied?18 yearsContracts signed by persons under what age are not binding and may be canceled by the without a penalty?-Names and addresses of the dealer and purchaser-The salesperson's full name and first 8 digits of salesperson license number-The year, make, model, and vehicle identification number (VIN) of all vehicles involved in the transaction-The chassis year and finished vehicle model year, if they are not identical-Any warranties, warranty disclaimers, service agreements or insurance plans that are part of the offer-The price due upon delivery and all of the components of that price-A listing of any parts or accessories removed or installed by the dealer» Specific reference to any penalty the consumer will pay for not accepting the vehicle (The penalty may not exceed 5 percent of the vehicle cash price)-The anticipated delivery date-Whether the purchase is a cash or finance transaction through the dealer or creditor ofpurchaser's choice-Warning statement when any safety equipment fails to pass inspection-Any other specific negotiated items included in the offer-The date and time of each signature-Fees The following items must appear on a completed purchase

contract:

When the employer's dealer license expires When does a salesperson license expire?Disclose the informationIf the advertisement only contains lease vehicles, what must you do?-Give your license to your former employer-Complete an MV2184 Salesperson Application at your new

dealership-New license will expire when your new employer's dealer licenseexpires.How do you transfer your license to a new dealer?