Page 1 of 19
True/False
- Interestingly, good human resource practices create more satisfied employees, however, there is no
research supporting that satisfied employees work any harder or more effectively.
Answer: False
Difficulty: Easy
Page: 4
Ref: How Can Human Resource Management Make an Organization Effective?
- As an organization grows, measures of organizational and human resource success change.
Answer: True
Difficulty: Medium
Page: 6
Ref: How Is Organizational Success Determined?
- The entrepreneurial stage, the communal stage, the formalization stage and the elaboration stage are
the four common stages in an organization life cycle.
Answer: True
Difficulty: Easy
Page: 6-7, Table 1.1
Ref: How Is Organizational Success Determined?
- It is critical that human resource practices, during the entrepreneurial stage of an organization’s life
cycle, focus on the development of compensation and benefit programs that increase employee retention.
Answer: False
Difficulty: Medium
Page: 7, Table 1.1
Ref: How Is Organizational Success Determined?
- During the communal stage of an organization expansion, innovation and cooperation are important.
The most critical human resource activity is to find and hire employees.
(Human Resource Management 3e Greg Stewart, Kenneth Brown) (Test Bank all Chapters) 1 / 4
Page 2 of 19
Answer: False
Difficulty: Medium
Page: 7, Table 1.1
Ref: How Is Organizational Success Determined?
- The stakeholder perspective focuses on people who affect and are affected by an organization.
Answer: True
Difficulty: Easy
Page: 9 & 10
Ref: How Is Organizational Success Determined?
- An organization strives to move from the formalization stage in the organizational life cycle to the
elaboration stage.
Answer: True
Difficulty: Medium
Page: 9
Ref: How Is Organizational Success Determined?
- Employees, customers and owners are the only stakeholders considered by successful organizations.
Answer: False
Difficulty: Easy
Page: 10
Ref: How Is Organizational Success Determined?
- Low turnover is a sign that employee needs are being met.
Answer: True
Difficulty: Easy
Page: 10
Ref: How Is Organizational Success Determined?
- Employees satisfied with their jobs tend to have more satisfied customers.
Answer: True
Difficulty: Easy
Page: 10 2 / 4
Page 3 of 19
Ref: How Is Organizational Success Determined?
- Research demonstrates that employees who have better skills, are well paid, and feel their jobs are
secure have higher individual performance which translates into desirable organizational improvements.
Answer: True
Difficulty: Easy
Page: 11
Ref: How Is Organizational Success Determined?
- Research finds that organizations are more profitable if they do not expend resources to deal with
societal or community concerns.
Answer: False
Difficulty: Easy
Page: 11
Ref: How Is Organizational Success Determined?
- Organizations can effectively reduce unethical corporate behavior through effective human
resource management that creates open channels of communication.
Answer: True
Difficulty: Easy
Page: 11
Ref: How Is Organizational Success Determined?
- The needs of stakeholder groups are not mutually exclusive; meeting the needs of one stakeholder
group can sometimes help meet the needs of others.
Answer: True
Difficulty: Easy
Page: 11
Ref: How Is Organizational Success Determined?
- Organizations, according to research, are more profitable when they treat employees well.
Answer: True
Difficulty: Easy 3 / 4
Page 4 of 19
Page: 12, Figure 1.1
Ref: How Is Organizational Success Determined?
- Strategic management is not a core human resource function; rather it is the responsibility of top-
level management.
Answer: False
Difficulty: Easy
Page: 13-14, Table 1.2
Ref: What Does Human Resource Management Provide to an Organization?
- Successful companies need human resources to only be involved in hiring processes because
involvement by human resources in other functions reduces efficiency and increases costs.
Answer: False
Difficulty: Easy
Page 13-14, Table 1.2
Ref: What Does Human Resource Management Provide to an Organization?
- The human resource development function ensures that employees learn the knowledge, skills, and
abilities required for current and future performance.
Answer: True
Difficulty: Easy
Page: 14
Ref: What Does Human Resource Management Provide to an Organization?
- When unions are present the human resource department must work directly with managers to
ensure fair treatment of workers.
Answer: False
Difficulty: Easy
Page: 16
Ref: What Does Human Resource Management Provide to an Organization?
- Successful organizations understand that good human resource practices are “common sense” and
are all about one’s ability to hire the best person.
Answer: False
- / 4