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WGU C715 - Organizational Behavior

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Students also studied Terms in this set (42) Western Governors UniversityD 072 Save wgu C715 Organizational Behavior 267 terms rc626184Preview WGU C715 Organizational Behavior ...55 terms cerealilzPreview WGU - Organizational Behavior - C7...96 terms C_BondePreview WGU C Teacher Shij Employee A exhibits negative core self evaluation, and employee B exhibits positive core self evaluation.Employees A and B work together on the same project team. When the team faces a complex problem, the team leader usually asks B to generate alternative solutions for the team to consider. Experience has shown that B is more likely to take initiative, to set ambitious goals, and to feel that the team can effectively influence its environment. Employee A tends to do well on jobs that are routine, is plagued with self doubt, and feels that the team is largely powerless over its environment.Which statement is correct?Employee A exhibits positive core self evaluation, and employee B exhibits negative core self evaluation.Employee A exhibits negative core self evaluation, and employee B exhibits positive core self evaluation.Employee A exhibits negative core self evaluation, and employee B exhibits negative core self evaluation.Employee A exhibits positive core self evaluation and employee B exhibits positive core self evaluation.Situation, target, and perceiverEmployee B was upset by Employee A's behavior at the department's planning meeting.Which factors will influence Employee B's perception in this situation?Choose 1 answer Stimulation, task, and skills Situation, target, and perceiver Problem, criteria, and alternatives Heredity, environment, and perceiver

Instrumental valuesA person is broadminded, courageous, and forgiving.Which type of values are these?Choose 1 answer Terminal values Transitory values Determinate values Instrumental values Intrinsic rewardAn employee enjoys having a large span of responsibility and is motivated to do well because of personal feelings.Which kind of reward is this?Choose 1 answer Intrinsic reward Extrinsic reward Affiliation reward Compensatory reward Maslow's Hierarchy of Needs TheoryWhich theory of motivation focuses on 5 levels of needs, and further separates those needs by lower-order needs and higher-order needs?Choose 1 answer McGregor's Theory X and Theory Y McClelland's Theory of Needs Maslow's Hierarchy of Needs Theory Two-Factor Theory Equity theoryManager A supervises 10 district units with 100 employees and receives $100,000 in compensation. Manager B supervises 5 district units with 50 employees and also receives $100,000 in compensation. Manager A is upset by this relationship and is looking for a new job.Which theory explains A's motivation to look for a new job?Choose 1 answer Equity theory Inequity theory Perception theory Perceptual fairness theory

Specificity and feedbackA manager challenged an employee to produce an average of 24 assemblies each day for a week. This production goal was higher than the employee had ever achieved during any week. The manager gave the employee a tally sheet to mark after each assembly was completed.Considering the goal-setting theory of motivation, the manager was counting on which factors to influence the employee to achieve the production goal?Choose 1 answer Challenge and direction Feedback and reflection Specificity and feedback Challenge and power NormingWhich stage of the five-stage group development model is characterized by developing close relationships and cohesiveness?Choose 1 answer Forming Norming Storming Performing Group roleWhat defines a set of expected behavior patterns attributed to a person occupying a given position in a social unit?Choose 1 answer Group role Group norm Group status Group conformity Formal groupWhich type of group is defined by the organization's structure?Choose 1 answer Unified group Formal group Informal group Designated group

Physically isolate the groupManagement has noticed that the quality improvement work group is struggling because members seem to be working in different directions.Which suggested action can the company take to increase group cohesiveness?Choose 1 answer Make the group larger Physically isolate the group Establish more rigid roles for group members Decrease the difficulty of becoming a group member Authoritative commandTo resolve a conflict between the department staff and the janitorial staff, the department head informs the department staff of a new policy prohibiting the eating of food at the desk.Which type of conflict resolution technique does this represent?Choose 1 answer Problem solving Authoritative command Altering the human variable Altering the structural variables When performance norms are low, productivity may be higher than in a cohesive group.What is an advantage of a group that is not very cohesive?Choose 1 answer There is less need for giving rewards as group rewards.When making a group decision, groupthink is more likely to occur.When performance norms are high, productivity will be higher than in a cohesive group.When performance norms are low, productivity may be higher than in a cohesive group.Social loafingWhich term describes the tendency for individuals to expend less effort when working collectively than when working individually?Choose 1 answer Social loafing Independent effort Selective perception Employee disengagement Increased diversity of viewsWhat is a strength of group decision making?Choose 1 answer Power of groupthink Increased diversity of views Conformity pressures in groups Reduced time for making decisions