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Exam preparation 91 questions and answers from understated literature Organizational Behavior University of Melbourne
2024/2025
Literature:
1.Organizational Behaviour Timothy Campbell Timothy Judge
9780192893475 / 2022
2.Organizational Behaviour David A. Buchanan Andrzej Huczynski
9781292417813 / 2023
PS I cant get over this: Word always changes BEHAVIOUR into BEHAVIOR. I
found out the one without the ‘U’ is British / ‘OU’ is USA. Little bit of trivia…Have fun with this great set of questions! 1 / 4
Contents What Is Organizational Behaviour?..............................................................3 Why Organizational Behaviour Matters.......................................................3 Values..........................................................................................................3 Personality...................................................................................................3 Perception....................................................................................................4 Visual Perception.........................................................................................4 Self-Perception.............................................................................................4 Social Perception.........................................................................................4 Attributions..................................................................................................5 Individual Differences and Ethics.................................................................5 Individual Differences around the Globe.....................................................5 Conflict and Negotiation..............................................................................5 Values and Individual Differences................................................................6 Personality Traits and Work Behavior..........................................................6 Managing Conflict........................................................................................6 Personality and Cultural Differences............................................................7 Leveraging Formal and Informal Solutions..................................................8 Conflict and Negotiation..............................................................................8 Perception and Organizational Behavior......................................................9 Personality and Individual Differences.........................................................9 Managing Organizational Change................................................................9 Values and Cultural Differences.................................................................10 Ethical Behavior and Decision-Making.......................................................10 Leadership in Organizational Change........................................................11 Conflict Resolution and Negotiation..........................................................11 Leveraging Solutions in Change Management ..........................................11 Individual Differences Across the Globe....................................................11 Additional Insights.....................................................................................12 2 / 4
What Is Organizational Behaviour?Q1: What is the definition of Organizational Behaviour (OB)? A1: OB is the systematic study and application of knowledge about how individuals and groups act within the organizations where they work.Q2: Which disciplines does OB draw from? A2: OB draws from psychology, sociology, economics, political science, and medical science.Q3: What are the three key levels of analysis in OB? A3: The individual level, the group level, and the organizational level.Why Organizational Behaviour Matters Q4: Why does OB matter to individuals? A4: OB can help individuals become more engaged organizational members, improve relationships, reduce stress, make better decisions, and work effectively within a team.Q5: Why do employers care about OB? A5: Employers value OB because it includes skills such as communication, honesty, interpersonal skills, motivation, and a strong work ethic, which are crucial for evaluating job candidates.Q6: Why do organizations care about OB? A6: Organizations that value their employees and engage in effective OB practices are more profitable and successful.Values Q7: What are values? A7: Values are stable life goals that people have, reflecting what is most important to them.Q8: What are terminal values? A8: Terminal values refer to end states people desire in life, such as a prosperous life and world peace.Q9: What are instrumental values? A9: Instrumental values deal with views on acceptable modes of conduct, such as being honest and ethical, and being ambitious.Personality Q10: What is personality? A10: Personality encompasses the relatively stable feelings, thoughts, and behavioral patterns a person has.Q11: What is the Big Five model of personality traits? A11: The Big Five model includes openness, conscientiousness, extraversion, agreeableness, and neuroticism. 3 / 4
Q12: How does personality change over time? A12: Personality can change over long periods, such as becoming more socially dominant, conscientious, and emotionally stable between the ages of 20 and 40.Perception Q13: What is perception? A13: Perception is the process by which individuals detect and interpret environmental stimuli.Q14: What is selective perception? A14: Selective perception means paying attention to parts of the environment while ignoring other parts.Q15: What is the self-enhancement bias? A15: Self-enhancement bias is the tendency to overestimate our performance and capabilities and see ourselves in a more positive light than others see us.Visual Perception
Q16: How does visual perception affect our behavior in
organizations? A16: Faulty visual perception can make witness
testimony biased and lead to wrong inferences about people’s behaviors in organizations.Q17: What is an example of visual perception bias? A17: The tendency to see a white triangle in a figure where it is not actually present.Self-Perception Q18: What is the self-effacement bias? A18: Self-effacement bias is the tendency to underestimate our performance, undervalue our capabilities, and see events in a more negative light.Q19: What is the false consensus error? A19: The false consensus error is the tendency to overestimate how similar we are to other people.Social Perception Q20: What are stereotypes? A20: Stereotypes are generalizations based on group characteristics.Q21: What is a self-fulfilling prophecy? A21: A self-fulfilling prophecy occurs when people behave as if an established stereotype is accurate, leading to reactive behavior that confirms the stereotype.
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