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APCO Fire Module 5-8 1.What is Radio Communication Etiquette ANS *Must project positive, profession- al & competent image *Speak in a clear normal voice Do not cough, clear throat or chew gum *Never reflect or indicate irritation, disgust or sarcasm *Never use humour or laughter *Never use profanity 2.What is important about message length ANS *Brief & to the point 3.How long should the message length be ANS No longer than 30 seconds, if longer, pause.
4.What does FCC stand for ANS Federal Communications Commission 1 / 3
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5.What does the FCC do ANS Licenses agencies to utilize radio frequencies for public safety purposes 6.What is the Fire Dispatch Procedure ANS *Identification of the situation *Location verification & unit selection *Telecommunicators deploy the appropriate types/numbers of response units 7.What is a Deployment plan ANS Creates baseline criteria for
dispatch actions, based on:
*Apparatus types *Equipment carried *Number of personnel *Personnel skill levels 8.How do you determine the level of response ANS Manual or electronic run card system The tendency is to over dispatch rather than under dispatch 9.What does the term "multiple alarms" mean ANS It is a term describing the number of alarms activated for a specific incident type.
10.What is a "Special Alarm" ANS If the incident commander decides 2 / 3
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that the incident does not require a higher alarm level to be requested, they can specially request an additional unit (or units) to the scene without requesting a full alarm level assignment.
11.What information should be included in the initial dispatch ANS Specific units to respond, location, incident type & important information