BUAD421 Exam 1 practice exam guide with actual questions and answer
Organizations need to successfully manage different forms of capital. Tanya and Tyrone are entrepreneurs starting a company called TWT ("Total Wellness Totally") that will provide paying members with nutritional consulting with registered dieticians, fitness classes from personal trainers, and stress management programs led by counselors, massage therapists, and yoga instructors. Members will also have access to a gym equipped with a full weight room, pool, and other exercise equipment. The pool and exercise equipment like treadmills and bikes are considered_______assets of TWT - Physical
Tanya and Tyrone are in the process of hiring employees for their new TWT ("Total Wellness Totally") business. The employees represent________and will include full- time and-part-time nutritionists, personal trainers, and massage therapists. - Human Capital
One thing that is special about TWT ("Total Wellness Totally") is that the founders have created a unique customized system which assesses each individual and creates a personalized nutrition and fitness plan tailored to that person along with customized vitamin supplements. This TWT customized system has been patented and represents_______of the company - Intellectual Property
Which term below best describes a situation in which an HR manager conducts cost- benefit analyses to examine the impact of contracting jobs domestically and internationally? - Outsourcing analysis
Which term below best describes a situation in which an HR manager evaluates all HR activities (like selection, training, and compensation) to make sure that they are consistent with the organization's overall goals? - Aligning HR activities
Elizabeth is an employee at Gaggle, a large organization that is devoted to wildlife conservation, education, and research. Elizabeth develops and validates hiring tools like structured interviews and personality tests so that Gaggle ensures that they hire the best employees. Which HR function best describes Elizabeth's role? - Staffing
Shu Lin works in the HR Department for BigBucksBankers. Shu Lin's primary responsibilities currently include 1) conducting job evaluations; 2) administering salary surveys to assess market rates for different jobs; and 3) researching best practices for employee "pay-for-performance" incentive plans. Which HR function best describes Shu
Lin's role? - Rewards: Compensation and Benefits
Kane is an American citizen and an employee of Laptops Inc. located in Seattle, Washington. The company is headquartered in Austria. Kane best illustrates - Host- Country National (citizen of one country working in that country and employed by an organization headquartered in another country)
Which of the following activities has most likely become more efficient as a result of advances in HR technology? - Scanning and sorting resumes
The______was passed in 2002 by Congress as a reaction to major corporate and accounting scandals in U.S. companies like Enron and Worldcom. - Sarbanes-Oxley Act
Which of the following HR employees is most accurately described as a "generalist"? - Ryan, who works for a local daycare facility and is responsible for recruiting, selecting, training, and compensating daycare employees
The most widely known HR certification are the PHR (Professional in Human Resources) and the SPHR (Senior Professional in Human Resources), both sponsored by the HRCI. Visit the HRCI website (http://www.hrci.org/) and use the search function to find information about the PHR and SPHR exams. Which of the following content areas is NOT assessed on the PHR exam NOR on the SPHR exam? - Financial and Accounting Requirements
Which of the following areas of content knowledge is MORE heavily tested (as a percentage of the total certification in the SPHR (Senior Professional in Human Resources) than in the PHR (Professional in Human Resources)? - Business Management and Strategy
Netflix is an internet television network that currently boasts the world's largest paying membership (Source: 2015 Netflix investor relations overview, Netflix website). The company was founded in 1997 and its early years were focused on subscription services mailing loaned DVDs to subscribers. Today, however, Netflix has reallocated resources of the organization in significant ways. For example, according to Netflix's "long-term view" statement to investors, the company plans to spend $3 billion in content development for its members in 2015. Indeed, Netflix has already won major awards for shows like House of Cards, aired only by Netflix. As this example illustrates, companies like Netflix must engage in_______to remain relevant and competitive in the ever-changing environment of technology advancements, social trends, and legal regulations. - Ongoing strategic planning
The practice of "forcing strategic asset reallocation" used by former Exxon CEO Lee Raymond is described in Chapter 2.1 "HR Perspective" of the textbook. Which of the following answers most accurately reflects the practice of forced strategic asset reallocation? - It can be a healthy part of strategy which often leads to healthy turnover and change
Tomaso's Pizza is not your everyday pizza restaurant. With three locations in Iowa, Tomaso's Pizza has won numerous regional and national awards for their delicious pizza. They also have a devoted cult following of fans who typically have to wait in long lines for an open table. These accolades suggest that Tomaso's Pizza is successfully following and accomplishing their mission statement which is quite simply: "Make good
pizza." Below are FICTIONAL examples of what Tomaso's might identify as HR factors in a SWOT analysis if they were engaging in strategic planning (in other words, these examples are purely hypothetical and created for this exercise). Identify which component of a SWOT analysis (strength, weakness, opportunity, or threat) corresponds to each description below.
The price of a large specialty pizza at Tomaso's is nearly triple that of some basic pizzas offered by lower-priced competitors like Dominos. This is an example of______ (a)
Informal customer feedback suggests that many people desire additional Tomaso's locations in surrounding cities. This is an example of______ (b)
Award-winning secret pizza recipes and hard-working employees. This is an example of_______ (c)
Lack of leadership pipeline; lack of clear plan and standards for achieving consistency across locations. This is an example of________ (d) - (a) threat (b) opportunity (c) strength (d) weakness
Highbridge Community Life Center was a community hub and resource for the Bronx community that was founded in 1979 by two Catholic nuns. Brother Ed Phalen served as Executive Director for more than two decades when he started to consider retirement and what would happen to the organization and its leadership after he left. In order to plan for his eventual departure, Brother Phelan and the board of directors began the process of_____Despite these efforts, however, a 2014 New York Times article
reported that the Center had closed due to serious financial problems (Sources:
Gonzalez, 2014, Wolfred, 2008). - Succession Planning
Author Thomas Friedman, author of the best-seller The World is Flat, has written extensively about globalization. Friedman has argued that India is a popular______ destination for call-center jobs for U.S. companies because of India's large English- speaking population and because of its relatively low labor costs. - Offshoring
Using information from the past and present, the U.S. Bureau of Labor Statistics BLS; issued a report_____ which a 19.3% decrease in management jobs within farming, ranching, and agricultural areas between 2012 and . - Forecasted
Companies utilize a variety of strategies to manage "talent shortages" of needed employees. For each of the following scenarios select the MOST appropriate strategy for handling talent shortages.
A manufacturer should utilize_____ (a)for a short-term shortage due to a large one-time customer order.
An organization that hires mostly college students is experiencing high turnover because the work schedules interfere with the students' class schedules. This organization should utilize_____(b)
A small organization which needs expertise and help to conduct HR functions but cannot afford to hire a full-time employee to perform the work should utilize_______(c)
An organization located in an undesirable and unpopulated area has difficulty recruiting and retaining employees who do not want to commute to the organization's location.This organize should utilize________ (d) - (a) overtime (b) "flexible" or alternative schedules (c) outsourcing (d) telecommuting options
Despite frequent reports of mergers and acquisitions in the corporate world, business experts Jeffrey Pfeffer and Robert Sutton (2006) state that most mergers are "failures" which do not help further the organization's long-term objectives or financial position.Imagine that you are the manager of a large organization that is planning to acquire a smaller company. You have just read Pfeffer and Sutton's book and know that the odds are not favorable for successful mergers. Which of the following assessments would you recommend in order to help determine whether and how your company should move forward with the merger? - Due dilligence
is the ability to produce a specific desired result or effect. - effectiveness
is the degree to which operations are done in an economical manner. - efficacy
is defined as a specific measure of HR performance such as turnover rates. - HR Metric
What is an HR metric that would be especially valuable to an organization that wishes to determine whether it should continue to invest resources into the company "Wellness Program" (which has included benefits like free employee gym memberships and health education seminars)? - Employee satisfaction
In 2004, researchers Marianne Bertrand and Sendhil Mullainathan sent fictitious resumes in response to employers' help-wanted job postings. The researchers made the resumes identical with regard to the fictitious applicants' qualifications but altered the names on the resumes to reflect male versus female names and "White-sounding" versus "African-American-sounding" names. They found that resumes with "White names" like Emily and Greg received 50 percent more callbacks for interviews than did the resumes with "Black names" like Tyrone and Lakeisha. The results of this study indicate that employment decisions of some employers might not be_____and could indicate illegal discrimination under________ - Status blind, Civil Rights Act of of 1964