C 483 C483 Final Exam Latest

C 483 / C483 Final Exam (Latest Update 2025 / 2026) Principles of Management | Test Prep Questions with Answers | Grade A | 100% Correct (Verified Solutions) - WGU

Question:

Which of the following methods for managing resistance to change is relatively easy but has a drawback of being too expensive in many cases?

• Education and communication
• Negotiation and rewards
• Explicit and implicit coercion
• Participation and involvement
• Manipulation and cooptation

Answer:

Negotiation and rewards

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Question:

Which of the following methods for managing resistance to change is most likely to work best when there is a lack of information or inaccurate information and analysis about the change?

• Facilitation and support
• Negotiation and awards
• Education and communication
• Explicit and implicit coercion
• Manipulation and cooptation

Answer:

Education and communication

Question:

Which of the following refers to a systemwide application of behavioral science knowledge to improve and reinforce the strategies, structures, and processes that lead to organization effectiveness?

• Organizational refreezing
• Organization positioning
• Organization development
• Organizational orientation
• Organizational integration

Answer:

Organization development 2 / 4

Question:

Which of the following change-specific reasons for resistance is likely to occur when people think a change will cause them to lose something of value?

• Surprise
• Misunderstanding
• Different assessments
• Self-interest
• Management tactics

Answer:

Self-interest

Question:

The final step in managing resistance involves strengthening new behaviors that support a change and is referred to as ____.

• Refreezing
• Moving
• Enforcing
• Solidifying
• stabilizing

Answer:

refreezing

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Question:

In leading change in an organization, _____ refers to putting together a group with enough power to lead a change.

• empowering broad-based action
• consolidating gains
• communicating the change vision
• anchoring new approaches
• creating a guiding coalition

Answer:

creating a guiding coalition

Question:

Which of the following is a difference between reactive and proactive changes?

• Proactive change implies being a follower, whereas reactive change implies

being a leader.

• Proactive change is initiated after a performance gap has occurred, whereas

reactive change takes place before a performance gap has occurred.

• Reactive change involves responding to a problem, whereas proactive

change involves preparing for an uncertain future.

• Reactive change is often more effective than proactive change.
• Reactive change focuses on long-term goals, whereas proactive change

focuses on short-term goals.

Answer:

Reactive change involves responding to a problem, whereas proactive change involves preparing for an uncertain future.

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