wgu C715 Organizational Behavior

wgu C715 Organizational Behavior Leave the first rating Students also studied Terms in this set (267) Save D072 - Study Guide Activity Questio...92 terms victoria_howard471 Preview BDS mock review Teacher 46 terms Tutor_Teach6Preview BEHV 5634- MOD 3 Exam A+ Pass Teacher 62 terms davedalenare31 Preview Virtual Teacher Rig characteristics that describe an individual's behavior. personality characteristics that describe an individual's behavior in a large number of situations personality traits A personality test that taps four characteristics and classifies Behavior Myers-Briggs Type Indicator (MBTI) A personality assessment model that taps five basic dimensions. extraversion, agreeableness, openness, conscientiousness, and neuroticism.Big Five Model A personality describing someone who is sociable and assertive (confident and forceful ) extraversion A personality that describes someone who is good natured, cooperative, and trusting.agreeableness A personality that describes someone who is responsible, dependable, persistent, and organized.conscientiousness A personality that characterizes someone as calm, self- confident, and insecure.emotional stability A personality that characterizes someone in terms of imagination, sensitivity, and curiosity.openness to experience Bottom-line conclusions individuals have about their capabilities, competence, and worth as a person.core self-evaluation

The degree to which an individual is pragmatic, maintains emotional distance, and believes that ends can justify means.Machiavellianism The tendency to be arrogant, self-importance, require excessive admiration, and have a sense of entitlement.narcissism where an individual's has ability to adjust his or her behavior to external, situational factors.self-monitoring People who identify opportunities, show initiative, take action, and persevere until meaningful change occurs.proactive personality Basic convictions that a specific mode of conduct or end- state of existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of existence.values A hierarchy based on a ranking of an individual's values in terms of their intensity.value system Desirable end-states of existence; the goals a person would like to achieve during his or her lifetime.terminal values Preferable modes of behavior or means of achieving one's terminal values.instrumental values A theory that identifies six personality types and proposes that the fit between personality type and occupational environment determines satisfaction and turnover.personality Job-fit theory where society accepts that power in institutions and organizations is distributed unequally.power distance where people prefer to act as individuals rather than as members of groups.individualism A national culture attribute that describes a tight social framework in which people expect others in groups of which they are a part to look after them and protect them.collectivism where culture favors traditional masculine work roles of achievement, power, and control.masculinity indicates little differentiation between male and female roles; where women are treated as the equals of men in all aspects of the society.femininity

A national culture attribute that describes the extent to which a society feels threatened by uncertain and ambiguous situations and tries to avoid them.uncertainty avoidance A national culture attribute that emphasizes the future, thrift, and persistence.long-term orientation A national culture attribute that emphasizes the past and present, respect for tradition, and fulfillment of social obligations. people value the here and now; they accept change more readily and don't see commitments as impediments to change.short-term orientation factors determined at conception; one's biological, physiological, and inherent psychological makeup.heredity A process by which individuals organize and interpret their sensory impressions in order to give meaning to their environment.Perception An attempt to determine whether an individual's behavior is internally or externally caused.attribution theory The tendency to underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others.fundamental attribution error The tendency for individuals to attribute their own successes to internal factors and put the blame for failures on external factors.self-serving bias The tendency to selectively interpret what one sees on the basis of one's interests, background, experience, and attitudes.selective perception The tendency to draw a general impression about an individual on the basis of a single characteristic.halo effect Evaluation of a person's characteristics that is affected by comparisons with other people recently encountered who rank higher or lower on the same characteristics.contrast effect Judging someone on the basis of one's perception of the group to which that person belongs.stereotyping A situation in which a person inaccurately perceives a second person, and the resulting expectations cause the second person to behave in ways consistent with the original perception.self-fulfilling prophecy Choices made from among two or more alternatives. decisions

A discrepancy between the current state of affairs and some desired state.problem Characterized by making consistent, value-maximizing choices within specified constraints.rational A decision-making model that describes how individuals should behave in order to maximize some outcome.rational decision-making model

• Define the problem. 2. Identify the decision criteria. 3.

Allocate weights to the criteria. 4. Develop the alternatives. 5. Evaluate the alternatives. 6. Select the best alternative.Steps in the rational decision-making model A process of making decisions by constructing simplified models that extract the essential features from problems without capturing all their complexity.bounded rationality An unconscious process created out of distilled experience.intuitive decision making A tendency to fixate on initial information, from which one then fails to adequately adjust for subsequent information.anchoring bias The tendency to seek out information that reaffirms past choices and to discount information that contradicts past judgments.confirmation bias The tendency for people to base their judgments on information that is readily available to them.availability bias An increased commitment to a previous decision in spite of negative information.escalation of commitment The tendency of individuals to believe that they can predict the outcome of random events.randomness error The tendency to prefer a sure gain of a moderate amount over a riskier outcome, even if the riskier outcome might have a higher expected payoff.risk aversion The tendency to believe falsely, after an outcome of an event is actually known, that one would have accurately predicted that outcome.hindsight bias A system in which decisions are made to provide the greatest good for the greatest number.utilitarianism