CAM Certified Apartment Manager Latest Update

CAM Certified Apartment Manager Latest Update - with 50 Questions and 100% Verified Detailed Correct Answers Guaranteed A+ Approved by Professor

"Consideration" works both ways. There must be consideration on both sides to make a contract legal. What does the property management company offer as consideration and what does the tenant offer as "consideration"? - CORRECT

ANSWER: • Property management offers the apartment home as consideration

and the tenant offers rent as consideration for the apartment.

A personal injury claim may be valid under what conditions? - CORRECT ANSWER: • You were legally responsible for the "control area" and failed to repair the system or problem causing injury • An accident was foreseeable • The chances of an accident could have been sharply reduced with reasonable attention • Because of your lack of reasonable attention • Your failure to respond to the proper maintenance caused the injury

Can you prevent a tenant from installing a satellite dish if you have an agreement with a third party to provide television services? - CORRECT ANSWER: No

Define a lease - CORRECT ANSWER: A lease is a legally enforceable contract that

grants a resident the rights and responsibilities of possession and use of an apartment 1 / 3

for a specified period of time. It is often referred to as a rental agreement.

Describe how to control access to keys. - CORRECT ANSWER: • Key systems should be un-mastered systems.• All keys should be locked in a key closet or key box that can only be accessed by designated employees.• Upon move-out all keys must be returned or a charge should be deducted from the security deposit.• Locks should be rekeyed prior to move-in.• Residents should complete a key release from which is retained in the resident's lease file. Without this written authorization, a key to an occupied unit should not be released.• All keys checked out should be noted on a Key Release log kept in the key closet or key box.

Explain the benefit of building relationships with residents. - CORRECT ANSWER: • Building relationships with residents' results in high occupancy rates. When residents feel connected to the community, they are less likely to move.

Explain the effects of the Fair Credit Reporting Act (FCRA) and Fair and Accurate Credit Transaction Act (FACTA) on the applicant screening process. - CORRECT ANSWER: • FCRA protects the privacy and insures the accuracy of consumer report information and guarantees that the information supplied by consumer reporting agencies is as accurate as possible.• FACTA reauthorizes FCRA and addresses consumer concerns about identity theft and gives consumers the right to limit how 2 / 3

businesses can use their non-public personal information.

Explain the steps a manager should take to respond to crime. - CORRECT ANSWER: • Contact the police (911) immediately • Provide as much information as possible • Go to the crime scene and wait for police to arrive • Determine whether the crime is serious and if the police need to call for emergency medical attention • If possible, have a staff member complete an incident report with the resident • Keep onlookers away from the scene • Determine the type of crime committed • Take notes of anyone tampering with the crime scene • Try to find witnesses • Cooperate with the police when they arrive • Inspect the residence for damage and repairs after the police have released control • Take photographs of all windows, doors and property damage • Suggest the resident make temporary living arrangements until damage can be repaired

Explain what should be done during a move-out inspection.Schedule an appointment with the resident, if possible and if required by State law. With a move-out check list, inspect the unit looking for the following: - CORRECT ANSWER: • Cleaning. The apartment should be cleaned prior to move-out,

including all:

• floors
• tubs
• / 3