CHAPTER 1: THE BALANCE OF GOOD ADMINISTRATION

Safian, Instructor’s Manual, Fundamentals of Health Care Administration.Copyright © 2014 by Pearson Education, Inc 1

CHAPTER 1: THE BALANCE OF GOOD ADMINISTRATION

INSTRUCTIONAL AND LEARNING OBJECTIVES FOR CHAPTER 1:

Upon completion of this chapter, the student should be able to:

• Define commonly used terms, abbreviations, and acronyms.• Identify the responsibilities of a health care administrator.• Enumerate the differences of the perceptions of health care by clinical professionals and administrative professionals.• Evaluate the impact of the facility’s ability to provide services needed by its patient population.• Describe the various aspects of healthcare utilization.

Chapter Outline Learning Objectives Key Terms Introduction Administrative and Clinical Personnel Administrator’s Responsibilities and Skill Sets Utilization of Health Care Services The Role to the Community and the Role of the Community Chapter Review

RESOURCES

• Student textbook, Chapter 1 • Instructor’s Manual with Lesson Plans • Chapter 1 PowerPoint Lecture (Fundamentals of Health Care Administration 1e Shelley Safian) (Instructor Manual with Answer Key) 1 / 4

Safian, Instructor’s Manual, Fundamentals of Health Care Administration.Copyright © 2014 by Pearson Education, Inc 2 • MyTest

Lesson Plan

Learning Objective 1.1: Define

commonly used terms, abbreviations, and acronyms.Teaching Notes

Text Pages: 01 -15

Concepts for Lecture:

The key terms listed at the beginning of the chapter are important concepts for students to know and are bolded throughout the chapter.

Teaching Resource: Fundamentals of

Health Care Administration, Chapter 1

PowerPoint Lecture Slides: 01-54

In-Class Activity:

Review each of the key terms and have students use them in a sentence or theory statement to show they understand the meaning.

Teaching Notes/Tips:

Caution students to pay careful attention to spelling as well as pronunciation.

Homework Assignment:

Review and become familiar with the key terms for this chapter.

Learning Objective 1.2: Identify the

responsibilities of a health care administrator.Teaching Notes

Text Pages: 04-06

Concepts for Lecture:

Administrators must maintain understanding of how all of the individual departments of the facility function so leadership and guidance can be provided and the health of the facility be kept in good balance.

Teaching Resource: Fundamentals of

Health Care Administration, Chapter 1

PowerPoint Lecture Slides: 23-30

In-Class Activities:

Have Students go onto various employment websites, such as health- care.careerbuilder.com or healthcareadministrationjobs.net, then have each student print out a job description.

Teaching Notes/Tips:

• Discuss the skill sets required.
• Identify specific skills and knowledge that 2 / 4

Safian, Instructor’s Manual, Fundamentals of Health Care Administration.Copyright © 2014 by Pearson Education, Inc 3 an individual needs to qualify for this job position.

Homework Assignment:

Have students write a 3-page paper identifying the differences and similarities between job descriptions for various types of facilities.

Learning Objective 1.3: Enumerate the

differences of the perceptions of health care by clinical professionals and administrative professionals.

Teaching Notes Text Pages 03-04

Concepts for Lecture:

Understand the perspective of caring for the patient through the eyes of a clinician, such as a physician or nurse, and compare this to the perspective of caring for the patient through the eyes of an administrator.

Teaching Resource: Fundamentals of

Health Care Administration, Chapter 1

PowerPoint Lecture Slides: 17-22

In-Class Activities:

Imagine a patient in the hospital with a compound fracture of the left leg and a compound fracture of the right ankle.• - Identify the tasks of caring for this patient by the physician and nurses. (Such as x-rays, casting, pain medication, bathing, feeding, physical therapy, etc.) • - Identify the responsibilities of the hospital administrator with regard to this patient.(Such as payment for services, supporting transfer home with proper durable medical equipment, such as a wheelchair, prescriptions, need for home health services, etc.)

Teaching Notes/Tips:

• Discuss the need for both the clinical side

and the business side of health care.

• Talk about the psychology and

personalities involved on both sides.

Homework Assignment:

Divide the class into teams of 2 students each. In each group, one student should interview a clinician and the other a health care administrator. Questions to be asked 3 / 4

Safian, Instructor’s Manual, Fundamentals of Health Care Administration.Copyright © 2014 by Pearson Education, Inc 4

should include: what do you believe to be

the most important responsibility you have to the patient? What do you feel helps you the most? What do you believe to be your biggest stumbling block? Why?

Learning Objectives 1.4: Evaluate the

impact of the facility’s ability to provide services needed by its patient population.Teaching Notes Text Pages 06-15

Concepts for Lecture:

Review the impact of health care facilities on a community. Enumerate the various types of health care services that any

particular community may need. Posit:

What if the hospital had to close down because the money to keep it open was not available? What if the nearest SNF was 150 miles away? What impact might this have on the residents in the area?

Teaching Resource: Fundamentals of

Health Care Administration, Chapter 1

PowerPoint Lecture Slides: 31-32

In-Class Activities:

Discuss the various types of health care services and where, in your community, you can find those types of services.Have students look take an area map and pinpoint the location of various types of healthcare facilities (the phone book can be a good source of data). Are there any types missing? Are there too many of any one particular type?

Teaching Notes/Tips:

Encourage students to look beyond what they think they know to identify what is really available in their community.

Homework Assignment:

Interview two members of your family to identify what type of health care facility (hospital, walk-in clinic) or specialty (physical therapy, OB/GYN) they have used in the last 3 years. Then, have them ask, what if that facility was not there?What might have happened? Write down the responses and present to the class.

Learning Objectives 1.5: Describe the

various aspects of healthcare utilization.Teaching Notes Text Pages 08-08

Ch 1. Section: Utilization of Health Care

Services

Concepts for Lecture:

Health care services come in many

Teaching Resource: Fundamentals of

Health Care Administration, Chapter 1

PowerPoint Lecture Slides: 33-53

In-Class Activities:

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