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Copyright ©2015 John Wiley & Sons, Inc. 1-1
Ch01: The Management Process
True/False
- Intellectual capital is a personal asset for individuals.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
- Commitment represents one’s talents or job-relevant capabilities.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
- A knowledge worker is a person whose physical capabilities are the most critical
assets.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
- Tech IQ is the ability to use technology and commitment to stay informed about the
latest technological developments.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Information technology
Bloom’s Taxonomy: Knowledge
(Introduction to Management International Student Version, 13e John Schermerhorn) (Test Bank all Chapters) 1 / 4
Schermerhorn & Bachrach Introduction to Management, 13 th edition Test Bank Copyright ©2015 John Wiley & Sons, Inc. 1-2
- National boundaries hardly count anymore in the world of business.
Answer: True
Learning Objective: 1.1
Difficulty: Easy
AACSB: Diverse and multicultural work environments
Bloom’s Taxonomy: Knowledge
- Minorities constitute less than one-third of the U.S. population.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
- The first leaf in the shamrock organization consists of a core group of “freelancers”
and “independent contractors.”
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
- In a free-agent economy, people do not change jobs very often.
Answer: False
Learning Objective: 1.1
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
- All organizations are open systems that interact with their environments.
Answer: True
Learning Objective: 1.2
Difficulty: Easy
AACSB: Written and oral communication
Bloom’s Taxonomy: Knowledge
- / 4
Schermerhorn & Bachrach Introduction to Management, 13 th edition Test Bank Copyright ©2015 John Wiley & Sons, Inc. 1-3
- Performance effectiveness is defined as the quantity and quality of outputs relative to
the cost of inputs.
Answer: False
Learning Objective: 1.2
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
- Any inefficiency in an organization reduces the cost of production.
Answer: False
Learning Objective: 1.2
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
- Performance efficiency is an output measure of resource cost associated with goal
accomplishment.
Answer: False
Learning Objective: 1.2
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
- In the context of present day organizational trends, organizations and their members
are networked for intense, real-time communication and coordination.
Answer: True
Learning Objective: 1.2
Difficulty: Moderate
AACSB: Written and oral communication
Bloom’s Taxonomy: Knowledge
- A manager is a person who supports, activates, and is responsible for the work of
others.
Answer: True
Learning Objective: 1.3
Difficulty: Easy 3 / 4
Schermerhorn & Bachrach Introduction to Management, 13 th edition Test Bank Copyright ©2015 John Wiley & Sons, Inc. 1-4
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
- Middle managers are in charge of overseeing the overall operations of an
organization.
Answer: False
Learning Objective: 1.3
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
- The top managers of an organization constitute an executive team that is not
accountable to any higher authority in the organization.
Answer: False
Learning Objective: 1.3
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
- Top managers are supposed to set strategy and lead an organization consistent with its
purpose and mission.
Answer: True
Learning Objective: 1.3
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
- Typical job titles for middle managers include department head, team leader, and
supervisor.
Answer: False
Learning Objective: 1.3
Difficulty: Easy
AACSB: Analytical thinking
Bloom’s Taxonomy: Knowledge
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