CREDIT AND COLLECTIONS-CRCS AAHAM EXAM NEWEST

CREDIT AND COLLECTIONS-CRCS AAHAM EXAM NEWEST

ACTUAL / QUESTIONS AND ANSWERS

VERIFIED/GRADED A+

Notification of deceased patient - ---Answers---Change the mailing address to "The Estate of"

Notification of deceased patient - ---Answers---If there is no estate and no other party assumes financial responsibility , write off to the deceased any self-pay balance remaining after insurance liability is paid

Responsible Party - ---Answers---For a minor patient, both parents, who are jointly and fully responsible and may be pursued jointly and separately, regardless of divorce

Notification of deceased patient - ---Answers---Check the register of wills for an estate Making Collection Calls - ---Answers---Determine the minimum acceptable payment plan

Making Collection Calls - ---Answers---Prepare all questions and facts

Making Collection Calls - ---Answers---Prepare an opening statement 1 / 3

Skip - ---Answers---A debtor who cannot be located by a creditor

Type of Skip - ---Answers---Intentional

Type of Skip - ---Answers---Unintentional

Type of Skip - ---Answers---False

Intentional Skip - ---Answers---Someone who avoids paying bills by changing his/her residency and failing to leave a forwarding address, purposely changing his/her name, or intentionally giving false information

Unintentional Skip - ---Answers---Someone who moves or changes residence and fails to notify creditors. However, a forwarding address is normally available

False Skip - ---Answers---Generally caused by clerical error at the time of registration

Resource to Trace Skips - ---Answers---Telephone directory

Resource to Trace Skips - ---Answers---Cross-reference directory (Bressers) 2 / 3

Resource to Trace Skips - ---Answers---Credit report

Resource to Trace Skips - ---Answers---US Postal Service

Resource to Trace Skips - ---Answers---Department of Motor Vehicles

Resource to Trace Skips - ---Answers---County tax assessor

Resource to Trace Skips - ---Answers---Landlord or mortgage holder

Resource to Trace Skips - ---Answers---Internet

Resource to Trace Skips - ---Answers---Employer (cannot discuss details of debt)

Resource to Trace Skips - ---Answers---Relative (cannot discuss details of debt)

Resource to Trace Skips - ---Answers---Neighbor (cannot discuss details of debt)

GAAP - ---Answers---Generally Accepted Accounting Principles

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