WGU d072 fundamentals for success in business 5.0 (1 review) Students also studied Terms in this set (31) Social SciencesBusinessBusiness management Save
UNIT 7
40 terms jmvashcPreview D072 Fundamentals for Success in B...134 terms Tbarnett20Preview D196- Principles of Financial and Ma...206 terms shannon_turner16 Preview Fundam 21 terms Me Practice questions for this set Learn1 / 7Study using Learn Concerns internal relationships between a company and its employees Examples include fairness in management, pay, and employee participation Four main levels of organizational ethicsSocietal issues Stakeholder issues Internal policy issues Personal issues Choose an answer 1Internal policy issues2Contract solvency issues 3Global trade issues4Tax and economics issues Don't know?
societal issuesConcerns issues relating to the world as a whole Involvement happens because of the ethics the organization creates our of care and concern for individuals Stakeholder IssuesConcerns policies that affect its customers, employees, suppliers, and people within the community Internal policy issuesConcerns internal relationships between a company and its employees Examples include fairness in management, pay, and employee participation personal issuesConcerns how people treat others in their organization Examples include gossiping at work or taking credit for another's work Main functions of departments in an organization Marketing HR Accounting and finance Research and development IT MarketingCustomer and market research Target market identification Branding Advertising Marketing ethical concernsData collection and privacy policies relating to user and customer information Brand messaging implications Audience targeting procedures human resourcesLabor law compliance Recruitment and onboarding Payroll compensation and benefits Internal relations Training and development Safety and maintenance Human Resources ethical concernsHiring practices and procedures Labor laws and compliance Performance tracking and measurement Conflict management and resolution DEI initiatives research and develpomentProduct improvisation New product development (NPD) Research and development ethical concernsProduct integrity Compliance to regulatory standards Environmental stewardship concerns
Accounting and finance dutiesAccounts payable Accounts receivable and revenue tracking Payroll and taxes Financial reporting Financial controls Accounting and finance ethical concernsFiscal transparency State and federal filings Information technology dutiesOversight Infrastructure Functionality Information technology ethical concernsPrivacy consideration Security measures Access to data clanFamily Mentoring Nurturing Participation AdjocracyDynamic Entrepreneurial Risk-taking Values innovation hierarchyStructure Control Coordination Efficiency marketResults oriented Competition Achievement Gets the job done McKinsey 7-S ModelStructure Systems Style Staff Skills Strategy face-to-face meetingrichest in-person oral or audio/visual presentationrichest
online meeting/video conferencerich teleconference/phone calllean voice messagelean recorded videolean email, text, social media postleanest letter,blog,report, newsletterleanest Carl Roger's five rules for active listeninglisten for message content listen for feelings respond to feelings note all cues paraphrase and restate eight forms of supportive communicationsupportive communication is congruent, not in-congruent use descriptive, not evaluative language be problem-oriented, not person-oriented use statements that are validating, not invalidating be specific, not global communicate in a conjunctive, not disjunctive style make sure your statements are owned, not disowned listen actively