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D351 Functions of Human Resources Management Pre Assessment 4.0 (2 reviews) Students also studied Terms in this set (70) Western Governors UniversityD 351 Save WGU D351 Version 3 PA 54 terms PurpleSheep1996 Preview D351 HRM part 2 54 terms mattdakingPreview WGU D351 v2 All topics study guide...176 terms ksheets596Preview D351 Fu 157 term stac InterpersonalWhich type of skill should a human resources (HR) officer have to increase team collaboration?
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EfficiencyA human resources (HR) team is remapping job functions and processes in its department. the team is focused on the use of resources for different HR tasks and the associated costs. Which part of the organizational operation is the HR team focused on?
Part-time employeesWhich group directly impacts company performance?
Mission statementA company's leaders are redefining the company's expectations and goals. They need to communicate these changes to the rest of the company. What should leaders update to communicate the changes?
EfficiencyWhat should a business leader maximize to reduce an organization's internal cost?
FormalizationWhich organizational structural component standardizes jobs?
FormalizationWhich component of organizational structure represents how policies govern positions?
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Self-checkout kiosksWhich form of technology innovation addresses a labor shortage and reduces overall company costs long term?
PersonellWhich input focuses on staffing needs for creating organizational outputs?
Job analysisWhich process is critical for understanding and creating position descriptions?
TargetedA company's vice president (VP) of accounting filled a manager position in the department with an internal analyst. The position was not posted internally. Which type of recruiting is this?
Hiring qualified applicants who fit with the organizations culture What is the goal of the recruitment process?
Person-organizationAn applicant who is an inrovert is concerned about the expectation to attend the company's moral events if hired. Which fit selection mismatch is the applicant worried about?
Lower productivityWhich consequence for a company comes from selecting the wrong candidate?
Labor MarketsWhat is the largest recruiting source for companies seeking a varied talent pool?
Job specificationWhich document from a job analysis identifies the required applicant qualifications?
ContructA Human Resources (HR) department is developing a firefighter employment test that includes a component to detect deviant behavior. Which kind of validity is the test designed to measure?
Task simulationsA firefighter analysis identified that firefighters must be able to do the following: -pull or drag up to 150 pounds through areas with zero visibility -walk and crawl around obstacles on fire -carry a 35 pound hose pack up smoke filled stairs Which kind of test should the human resources (HR) department design to determine whether candidates meet these requirements?
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CriterionWhich type of validity measure identifies employees who will consistently receive performance ratings that are satisfactory or above?
Applications are easily tracked internallyWhat is the likely result of human resources (HR) department using an online application system?
Height and WeightWhat is a bona fide occupational qualification (BFOQ) topic that an interviewer is allowed to ask a candidate for a firefighter position?
DevelopmentAn employee tells their manager that they would like to be considered for a management position in the future. Which type of support should the employee's organization provide?
Initiate a remediation training programA manager identifies that a customer service rep is having difficulty getting their average talk time down form six minutes to the organizational benchmark of five minutes. What should the manager do to help the employee make an immediate improvement?
Analyze the training needsA chief executive officer (CEO) identified that the following employee capabilities
are required for the future of the organization:
-adapting to changing economic conditions -listening to the customer's voice -responding to competition within the industry What is the first step to accomplishing this?
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Employee readinessA human resources (HR) manager wants to evaluate the self-efficacy of the customer service training as part of the needs assessment. What should the manager evaluate?
Watching a coworker be coached on a transaction A supervisor uses social learning theory to develop records-clerk training for new hires. Which training activity should be included?
Objective, uniform, consistent, has job relatedness
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A human resources (HR) department creates a performance review program and wants to quickly check it for fairness and equity. Which process should the HR department select?
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SpecificManagers raise concerns that their employees do not understand the performance standards that impact their department's success and positive outcomes. The human resources business partner (HRBP) begins an analysis of the department's performance appraisal documents. Which type of measure should the HRBP verify is an accurate Metric?
AttributionA manager considers an employee to be disengaged based on the employee's interactions with their peers. The manager gives the employee a lower performance rating as a result. Which rating error occurred?
Continually develop employeesWhat is the goal of performance management in an organization?
Give consistent feedback on the groupWhat should managers do to increase morale and productivity in their departments?
Formal communication with employeesWhat is a direct benefit to managers of conducting performance review of their team?
TraitsA manager is considering whether an employee is ready to advance to a leadership role. The manager uses the performance appraisal process to assess the employee's self-awareness and integrity. Which measurement method is the manager using?
Check-ins were not providedDuring an employee's performance appraisal, their manager mentioned for the first time mistakes that had occurred over six months ago. What is the issue with how the process was handled in terms of performance management?
Traits are related to job successWhat is a consideration when conducting an employee trait appraisal?
Free consentWhich right is violated when an employee is forced to do something that will cause adverse consequences to themselves?
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