D372: Section 1 Practice Quiz

D372 Introduction to Systems Thinking Leave the first rating Students also studied Terms in this set (62) Western Governors UniversityC 949 Save

D372: Section 1 Practice Quiz

12 terms etjeerdsma1Preview Introduction to Systems Thinking for...48 terms cassandrav2582 Preview Introduction to Systems Thinking Teacher 29 terms Victor_grades Preview Introdu 15 terms kad What is systems thinking?A framework that views problems as part of a larger interconnected system.Emphasizes understating relationships, feedback loops, and interdependencies within the system, rather than isolating issues into separate parts. This approach helps anticipate behavior and manage complex system more effectively.What is a system?A group of interacting, interrelated, or interdependent parts that form a complex, unified whole with a specific purpose.What is a systematic problem?An issue that arises from the structure or behavior of the entire system, rather than being caused by individual components. Often characterized by recurring patterns or feedback loops within the system, making it difficult to solve by addressing isolated elements.What is a collection?A group of parts without interrelationships or a unified purpose, or both.What do systems contain?Events, patterns, and organizing structures.What are systems viewed as having?Feedback loops rather than liner cause-and-effect patterns. Feedback loops create reinforcing and balancing processes.

What are feedback loops?Feedback loops happen when a part of the system's output affects its input.Positive feedback makes things grow or increase, while negative feedback helps keep things balanced.

Negative Feedback Example: (Thermostat) When a room gets cold, thermostat

turns on heater (negative feedback). Once room is the right temp, heater turns off, keeping the temp balanced. This is a negative feedback loop working to maintain a stable environment.

Positive Feedback Example: (Population Growth) as more people are born,

population increases, which leads to even more births. This creates a cycle where the population keeps growing faster over time.When is systems thinking especially helpful?When engaged with an important issue containing a chronic, well-known problem that has resisted past efforts at a solution.What are the 5 C's and what are they use for?The 5 C's are used to explain systems thinking.

1. Curiosity: desire to explore and understand how systems work

2. Clarity: gaining a clear understanding of the system and its challenges

3. Compassion: considering the needs and perspective of all stakeholders

4. Choice: making intentional decisions that impact the system

5. Courage: willingness to take risks and pursue meaningful challenges

What does systems orientation ultimately point to? Alternative ways of thinking and acting.What is a system, as Daniel Kim would define it? A restaurant serving customers.A restaurant uses many different components, both objects and people, to achieve its purpose of selling food and making money.What is this statement describing?It is a disciplined approach which understands situations by both examining its parts and the unified whole.Systems thinking Systems thinking is a philosophy that includes tools and methods as well as holistic observations.What does David Peter Stroh mean by clarity as relates to a system?The ability to see a situation accurately and completely.Clarity is the 2nd of Stroh's 5 C's, and it means with sharp, true sight.What describes a system and a systematic problem within it?A car with a dead battery.A car functions because all its components work together to achieve the goal of transporting people and items. When the car's battery is dead, that is a problem that prevents the car from accomplishing its goal.

Why do these statements describe a system and a systematic problem within it?

• A smartphone designer's new phone case not

accommodating the size of the phone's camera.

• The highways around a growing city becoming

congested because of additional residents.

• The team designing the new phone is a system, and the problem is that two

parts of the team are not coordinating their efforts effectively.

• Highways form a system with a goal of facilitating smooth traffic flow. When

they become too crowded, that is a systematic problem.What is a causal loop diagram?A tool used in systems thinking to visualize how elements in a system are connected and influence each other through feedback loops. It shows whether changes in one part of the system reinforce or balance out changes in another

part. There are 2 types:

Reinforcing loop (R): amplifies change, leading to growth or decline.

Balancing loop (B): counteracts change, maintaining stability in the system.

What does the casual loop diagram show?Reinforcing loop Increased sales lead to more production.More production leads to higher inventory.Higher inventory allows for more sales.More sales then further increases overall sales, creating a reinforcing cycle.This type of loop shows how feedback in a system can continuously amplify changes.What does this casual loop diagram show?Balancing loop When the room temp increases, the thermostats turns off the heater, causing the temp to decrease.As the temp decreases, the thermostats eventually turns the heater back on, causing the temp to rise again.This is a balancing loop because the system works to maintain stability by counteracting any changes in temp.What is a BOT diagram?Behavior Over Time (BOT) Diagram A second tool that systems thinkers use to move past events. They can help build casual theories, usually done before the data-gathering step.A graph that shows how key variables in a system change overt time. Helps reveal patterns and relationships between variables, allowing to see trends rather than just isolated events. Used to understand complex systems and to identify the causes of changes in behavior over time.

What are casual theories as relates to systems thinking? Explains how different parts of a system are connected and influence each other.Identifies cause-and-effect relationships within the system, helping predict how changes in one part of the system will affect other parts. This theory is often developed using tools like BOT diagrams and causal loop diagrams to visualize these connections.What does it mean to focus on patterns, not events as relates to BOT diagrams?Events like product launch or profit drop are often seen in isolation. BOT diagrams shift focus to long-term trends, helping reveal deeper insights about why these events happen.What does building casual theories mean as relates to BOT diagrams?BOT diagrams help in forming casual theories before gathering large amounts of data. This approach guides problem-solving and helps avoid being limited by incomplete data.What are does iterative process mean as relates to BOT diagrams?The process involves switching between theory-building and data analysis, refining understanding over time through continuous observation and adjustment.What does this example BOT diagram indicate? It shows the relationship between profits and product launches over time. As the number of product launches increases, profits initially rise but then start to decline, suggesting launching more products does not always lead to sustained profitability.What do the boundaries of a system include?Time, spatial limitations, and key variables, which can include people.When defining a system's patterns of events and behaviors, look for...Repeating events What are central to understanding how things fit together?Interconnections and interrelationships Kim (2018) states that "an iterative process of going back and forth between theory-building and data analysis..." allows what?"...allows a systems thinkers to build a better understating of what is happening." What describes the concept of a system's boundaries? Anything included in, and not excluded from, the analysis of the system.The process of setting boundaries means stating the time and physical components to be both in and out of the analysis.What explains the meaning of a pattern as the term relates to a system?Recurring events or behaviors Patterns are those events and behaviors that occur regularly in a system.What explains the meaning of interconnections as that term relates to a system?Relationships among events, issues, operations, or people.Many things in a system can be connected to other things, including events, issues, operations, and people.