DEOMI PHASE TWO TEST 1 ACTUAL QUESTIONS

DEOMI PHASE TWO TEST 1 (ACTUAL / ) QUESTIONS

AND VERIFIED CORRECT ANSWERS

Rights-based approach the law requires you to do what I want

principal-based approach right thing to do

manipulation-base approach you are better at this, I will take the other

interest-based approach let me explain why I what I want

• strats managing stressful situations

avoid(lose/lose) accommodating(lose/win) cometing(win/lose) compromising(draw/both lose a little) 1 / 2

collaborating(win/win)

forbiden CMR words story, proceeding, side, position, fault, problem, complaint

APIE assess, plan, implement, evaluate

core values of facilitation transparency, curiosity, informed choice, accountability, compassion

how to encourage involvment in guided discusion break the ice, clarify your role, clarify the topic, create buy-in, id org support, create targeted norms

scamper in facilitaion Substitute Combine Adapt

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