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ETS MFT MBA Latest Update - Actual Exam 200 Questions and 100% Verified Correct Answers Guaranteed A+
A new local Super Store publicly announced that when more than three people are standing in line at cash registers, additional checkout-lines will be opened. After the announcement, customers quickly noticed that the additional lines were not opened until six or seven people were standing in line. This indicates a gap between (A) customer expectation and management perception of customer expectation (B) management perception of customer expectation and service quality specifications (C) customer expectation and internal management communication (D) actual service delivery and how service quality was communicated - CORRECT
ANSWER: (D) actual service delivery and how service quality was communicated
After an extensive recruitment process to select well-qualified individuals, a large percent of a company's new hires resigned within the first month of the job. Which of the following is the most likely explanation for this situation?(A) The training process to prepare the new hires for their assigned tasks was inadequate.(B) The health benefits provided by the company were not competitive with those of the rest of the industry.(C) The starting salary for the new hires was not competitive with that of the rest of the industry.(D) The new hires lacked the basic skills required to learn the job. - CORRECT ANSWER: (A) The training process to prepare the new hires for their assigned tasks was inadequate.
All of the following can be considered in the evaluation of a business unit EXCEPT (A) wages paid to labor (B) projected annual revenues of competitors (C) the cost of materials used in the production process
(D) the price at which goods produced are sold - CORRECT ANSWER: (B) projected
annual revenues of competitors
Blessed Bundles is a regional clicks-and-mortar retail chain that sells maternity and baby products.It uses data from past purchases to study customers' product preferences, and it uses server tracking logs to study customers' online shopping behavior. Which of the following correctly describes the two types of market research data the company is using?Past Purchases/Server Tracking Logs (A) Transactional/Clickstream 1 / 2
(B) Clickstream/Transactional (C) Private/Public
(D) Public/Private - CORRECT ANSWER: (A) Transactional/Clickstream
Buyer Behavior - CORRECT ANSWER:
Buyer Behavior: consumer and business purchasing processes - CORRECT ANSWER: http://smallbusiness.chron.com/differences-between-consumer-buying-business-buying- decision-process-20397.html
Buyer Behavior: factors influencing consumer and business purchasing - CORRECT
ANSWER: https://www.educba.com/4-factors-influencing-consumer-behaviour/
Buyer Behavior: segmentation - CORRECT ANSWER:
https://www.tutorialspoint.com/consumer_behavior/consumer_behavior_market_segme
ntation.htm
Corporate Finance - CORRECT ANSWER:
Corporate Finance: capital budgeting - CORRECT ANSWER:
https://www.investopedia.com/terms/c/capitalbudgeting.asp
Corporate Finance: capital structure - CORRECT ANSWER:
https://www.investopedia.com/terms/c/capitalstructure.asp
Corporate Finance: cost of capital - CORRECT ANSWER: http://www.investinganswers.com/financial-dictionary/stock-valuation/cost-capital-112
Corporate Finance: dividend policy - CORRECT ANSWER:
https://www.investopedia.com/terms/d/dividendpolicy.asp
Corporate Finance: international finance - CORRECT ANSWER:
https://www.investopedia.com/terms/i/international-finance.asp
Corporate Finance: working capital management - CORRECT ANSWER:
https://www.investopedia.com/terms/w/workingcapitalmanagement.asp
Cost-Volume-Profit Analysis: break-even analysis - CORRECT ANSWER:
Cost-Volume-Profit Analysis: cost behavior - CORRECT ANSWER:
https://www.investopedia.com/terms/c/cost-volume-profit-analysis.asp
Cost-Volume-Profit Analysis: target profit - CORRECT ANSWER:
Financial markets and institutions: capital markets - CORRECT ANSWER: https://www.investopedia.com/terms/c/capitalmarkets.asp
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