Exam Practice Questions And Correct

Ohio Consumer Protection Investigator Exam Practice Questions And Correct Answers (Verified Answers) Plus Rationales 2025|2026 Q&A | Instant Download Pdf

• The primary purpose of the Ohio Consumer Sales Practices Act (CSPA) is

to:

• Protect businesses from unfair consumers
• Promote fair competition
• Regulate professional licensing
• Protect consumers from unfair, deceptive, or unconscionable sales

practices

Rationale: The CSPA ensures fair treatment of consumers in sales

transactions.

• Which agency enforces the Ohio Consumer Sales Practices Act?
• U.S. Department of Commerce 1 / 3

• Ohio Attorney General’s Office
• Federal Trade Commission
• Local police departments

Rationale: The Ohio Attorney General enforces CSPA and oversees

consumer complaints.

3. An unconscionable act is best described as:

• Minor contract error
• An action that is grossly unfair or deceptive to a consumer
• A clerical mistake
• An unintentional misrepresentation

Rationale: “Unconscionable” refers to conduct so unfair it shocks

reasonable conscience.

4. Under CSPA, a “consumer transaction” generally involves:

• A sale or lease of goods or services primarily for personal, family, or

household use

• Business-to-business sales
• Stock purchases
• Government contracts

Rationale: CSPA applies to personal-use consumer transactions, not

business-to-business.

5. A supplier is defined as:

• A seller, lessor, assignor, or other person engaged in consumer

transactions 2 / 3

• Any buyer of goods
• Only manufacturers
• A government agency

Rationale: The law defines “supplier” broadly to include any party selling

to consumers.

• Which of the following is an example of a deceptive practice?
• Negotiating a price
• Advertising a product as new when it is used
• Offering discounts
• Giving a refund

Rationale: Misrepresenting product condition is a deceptive act under

CSPA.

7. If a supplier violates a rule under the CSPA, the consumer may recover:

• Nothing
• Three times the amount of actual damages or $200, whichever is greater
• Only actual damages
• Punitive damages automatically

Rationale: CSPA provides for treble damages or a statutory minimum

recovery.

8. The statute of limitations for filing a CSPA claim is:

• 6 months
• 1 year
• 2 years after the occurrence of the violation
• / 3