UHC Events Basics | / Edition | Actual Exam Questions & 100% Correct, Certified Solutions UnitedHealthcare (UHC) Events Basics Certification | Event Compliance, Marketing Guidelines, Lead Capture, Member Engagement & CMS Regulations | Verified Actual Exam Q&A | Certification-Ready
Introduction This document contains the most up-to-date / UHC Events Basics exam questions and certified correct answers. It covers essential topics such as event planning and compliance, approved marketing practices, CMS event regulations, scope of appointment (SOA) requirements, and proper lead capture procedures. All content is verified against current UHC guidelines to ensure full compliance and readiness for certification. Answer Format All correct answers are shown in bold and green, with precise compliance-based explanations to reinforce correct practices and avoid common mistakes during live events and Medicare marketing activities. UHC Events Basics / | Verified Exam Q&A | 100% Pass Guarantee | CMS-Compliant Certification Prep Question 1 Which type of event allows an agent to collect consumer information and accept enrollment applications?
- Educational event
- Marketing/sales event
- Personal appointment
- Community seminar
- Marketing/sales event
- Extra-wide sidewalks
- Accessible entrances and restrooms
- High seating arrangements 1 / 3
Rationale: Marketing/sales events are designed for collecting information, scheduling appointments, and accepting enrollments, per UHC and CMS guidelines.Question 2 What is a key requirement for a site compliant with the Americans with Disabilities Act (ADA)?
- Limited parking spaces
- Accessible entrances and restrooms
- Event date and time
- Event venue manager/contact person
- Event location
- Target audience
- Event venue manager/contact person
- At least 7 days prior
- At least 1 business day prior, except for inclement weather
- Immediately after the event
- Within 24 hours after cancellation
- At least 1 business day prior, except for inclement weather
- "Free food provided"
- "For accommodation of persons with special needs at meeting, call"
- "Enroll today for benefits"
- "Sponsored by UnitedHealthcare"
- "For accommodation of persons with special needs at meeting, call"
- Steak dinner ($20/person) and branded tote bags ($10/person)
- Coffee, juice, and pastries ($8/person) plus pens and notepads ($5/person)
- Full lunch buffet ($15/person) and gift cards ($10/person)
- Snacks ($5/person) and electronics ($25/person)
- Coffee, juice, and pastries ($8/person) plus pens and notepads ($5/person)
- Distributing educational brochures 2 / 3
Rationale: ADA compliance requires accessible facilities to accommodate individuals with disabilities, as mandated by UHC event policies.Question 3 Which element is NOT required on the NEW Event Request Form?
Rationale: The venue manager/contact person is not a required field on the UHC NEW Event Request Form.Question 4 When must event cancellation be reported to UHC?
Rationale: UHC requires cancellation reporting at least 1 business day in advance, with exceptions for weather-related issues.Question 5 What disclaimer must appear on all educational and marketing/sales event advertisements?
Rationale: This disclaimer is required by CMS to ensure accessibility for all attendees.Question 6 Which food and giveaway combination is permissible at an educational event?
Rationale: The total value must not exceed $15 per person, and meals are limited to light refreshments at educational events.Question 7 What activity is prohibited by a provider/vendor at an educational event?
- Providing free health screenings as a marketing activity
- Assisting with event setup
- Answering general health questions
- Providing free health screenings as a marketing activity
- Plan benefit summaries
- Non-health related product brochures
- Scope of appointment forms
- Agent business cards
- Non-health related product brochures
- $10 per person
- $15 per person
- $20 per person
- $25 per person
- $15 per person
- Explaining plan benefits
- Stating the plan is the best on the market
- Collecting lead cards
- Completing SOA forms
- Stating the plan is the best on the market
- Providing refreshments and giveaways
- Presenting a complete plan overview
- Reporting the event to UHC
- Obtaining an SOA
- Providing refreshments and giveaways
- / 3
Rationale: Free screenings are considered marketing and are prohibited at educational events per CMS rules.Question 8 Which marketing material is NOT allowed at a marketing/sales event?
Rationale: Only health-related materials are permitted at marketing/sales events under UHC and CMS guidelines.Question 9 What is the maximum combined retail value of food and giveaways at a marketing/sales event?
Rationale: CMS and UHC limit the combined value of food and giveaways to $15 per person at marketing/sales events.Question 10 What action must an agent avoid during a marketing/sales event?
Rationale: Claims of superiority are prohibited as they may mislead consumers, per CMS marketing rules.Question 11 Which activity is NOT required at a marketing/sales event?
Rationale: Refreshments and giveaways are optional, not required, at marketing/sales events.