Food Service Management Final Exam Study

Food Service Management Final Exam Study Guide Latest Update -80 Questions with 100% Verified Correct Answers Guaranteed A+ Verified by Professor

20-50-30 rule - CORRECT ANSWER: 20% of people in organization embrace change

and welcome it 50% are ambivalent 30% are resistant and may sabotage or undermine the change process

3 Basic Motivations for Ethical Decision Making:

Thinking - CORRECT ANSWER: -essential to evaluate decisions and choices

-limited ability to think clearly results in inappropriate actions of feeling and wanting

• Basic Motivations for Ethical Decision Making: - CORRECT ANSWER: -Wanting

-Feeling -Thinking

4 Foundational Ethical Components - CORRECT ANSWER: -Autonomy

-Non-maleficence -Beneficence -Justice

4 Foundational Ethical Components:

Autonomy - CORRECT ANSWER: ensures patient, client, or professional has capacity and self-determination to engage in individual decision-making specific to personal health practive 1 / 3

4 Foundational Ethical Components:

Beneficence - CORRECT ANSWER: encompasses taking positive steps to benefit

others, which includes balancing benefit and risk

4 Foundational Ethical Components:

Justice - CORRECT ANSWER: Supports fair, equitable, and appropriate treatment for individuals and fair allocation of resources

4 Foundational Ethical Components:

Non-maleficence - CORRECT ANSWER: the intent to not inflict harm

• P's of marketing - CORRECT ANSWER: A combination of:

-product -place -price -promotion as they contribute to the marketing of a product

7 work areas in Kitchen and their location - CORRECT ANSWER: 1. Receiving

(back of the house)

• Storing

(close to delivery entrance)

• Pre-preparation

(central ingredient room, near refrigerated storage, cooking, and salad areas)

• Preparation /Cooking

(Center of kitchen)

• Food assembly/Serve 2 / 3

(located in various areas of kitchen)

• Ware washing

(Near cooks, 3-compartment sink) (Locate away from dining room)

• Supporting services

AHCA - CORRECT ANSWER: The Agency for Health Care administration

-AHCA mission = better health care for all Floridians -Responsible for administration of the Medicaid program

American Disabilities Act - CORRECT ANSWER: -ADA

-required for companies with 15 or more employees -it prohibits private employers, state, and local governments, employment agencies, and labor unions from discriminating against qualified individuals with disabilities in job application procedures, hiring, firing, advancement, compensation, job training, and other terms, conditions, and privileges of employment -Aisles ---- >36" wide to accommodate wheelchairs -Table work heights

---- standing: 36-41"

----- sitting: 28-30"

Assets - CORRECT ANSWER: profit

Balance sheet - CORRECT ANSWER: Snapshot of the fund's financial status in a given day

3 major categories:

-assets -liabilities

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