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FREE AND STUDY GAMES ABOUT ED-D 316 CHAPTER 10
EXAM QUESTIONS
Actual Qs and Ans Expert-Verified Explanation
This Exam contains:
-Guarantee passing score -33 Questions and Answers -format set of multiple-choice -Expert-Verified Explanation
Question 1: When avoiding is beneficial
Answer:
- the risk is too great
- the relationship isn't worth the effort
- the issue is temporary or minor
Question 2: Define conflict
Answer:
An expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce resources, and interference from the other party in achieving their goals.
Question 3: define direct agression
Answer:
a criticism or demand that threatens the face of the person at whom it is directed
Question 4: when accommodating is beneficial
Answer:
- you're wrong
- issue is more important to others
- long-term cost of winning isn't worth the short-term gain
- build up credits for later conflicts
- let others learn by making their own mistakes
Question 5: What are the five conflict styles
Answer:
avoiding, accommodating, competing, compromising, collaborating
Question 6: Why win-win conflict style is rarely used
Answer:
- lack of awareness
- conflict is accompanied by emotion
- require the other person's cooperation
Question 7: define nonintimate-aggressive
Answer:
partners fight unsuccessfully to satisfy important content and relational goals
Question 8: Define symmetrical conflict style
Answer:
A relational conflict style in which both partners use the same tactics.Question 9: How to negotiate a solution using modification of Thomas Gordon's approach
Answer:
- identify and define the conflict
- generate a number of possible solutions
3.evaluate the alternative solutions 4.decide on the best solution
Question 10: define dysfunctional conflict
Answer:
conflict that creates animosity, cases interpersonal stress, and hinders a group's progress.
Question 11: Define relational conflict
Answer:
a pattern of managing disagreements that repeats itself over time in a relationship
Question 12: what factors decide which conflict styles should be used
Answer:
relationships, situation, the other person, your goals,
Question 13: What are the three relational conflict styles
Answer:
complementary conflict style, symmetrical conflict style, parallel conflict style
Question 14: define conflict ritual
Answer:
An unacknowledged repeating pattern of interlocking behavior used by participants in a conflict.
Question 15: define complementary conflict style
Answer:
a relational conflict style in which partners use different but mutually reinforcing behaviour
Question 16: define avoiding
Answer:
A lose-lose conflict style in which the parties ignore the problem at hand.
Question 17: define competing
Answer:
a win-lose approach to conflicts that seeks to resolve them in one's own way
Question 18: define accommodating
Answer:
a lose-win conflict style in which the communicator submits to a situation rather than attempting to have his or her needs met.
Question 19: define nonintimate-nonaggressive
Answer:
parties avoid conflicts instead of facing issues head on Question 20: What are the two powerful variables that affect the way people manage conflict
Answer:
gender and culture
Question 21: 12 kinds of crazymakers
Answer:
Avoider, pseudoaccommodator, guiltmaker, mind reader, trapper, crisis tickler, gunnysacker, trivial tyrannize, beltliner, joker, withholder, Benedict Arnold.
Question 22: examples of direct agression
Answer:
character attacks, competence attacks, physical appearance attacks, maledictions, teasing, ridicule, threats, swearing, and non-verbal emblems.
Question 23: define functional conflict
Answer:
positive conflict that focuses on issues rather than personalities
Question 24: What are the potential benefits of conflict
Answer:
- handling future conflict
- foster innovation
- solve uncover problems
- sense of connection
Question 25: define intimate-aggressive
Answer:
combine aggression and intimacy, might work out in some relationships
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