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Scheduled maintenance: 13 January 2026 from 09:00 to 11:00 Functions of Human Resource Management - D351 Leave the first rating Students also studied Terms in this set (35) Western Governors UniversityD 351 Save Test Prep - WGU - Principles of Man...105 terms C_BondePreview WGU D351 v2 All topics study guide...176 terms ksheets596Preview D351 Functions of Human Resources...70 terms fields_holliePreview WGU C 430 term rwd What was the human resources (HR) department of an organization considered to be in the mid-1970s?Cost center
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What are two ways human resources (HR) managers can improve worker efficiency?Using technology & People Analytics
A human resources (HR) manager wants to make sure an organization is getting work done whenever and however it must be done. The manager frequently asks the question, "Did we do the right things?" Which aspect of productivity is this HR manager concerned with?Effectiveness
The primary goal of human resources (HR) management is to improve the efficiency of the people within an organization.True
Which human resources (HR) jobs are ones in which the employees focus on a specific discipline of HR?Specialist
Maria is a human resources (HR) professional who manages the recruiting process, selecting the best candidates who apply and getting them settled into their jobs.What is this professional's HR management specialty?Staffing
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Ahmed is a human resources (HR) professional whose role in an organization involves measuring and evaluating job satisfaction and employee engagement.What is this HR professional's specialty?Labor relations
Which two actions can a human resources (HR) consultant take to improve organizational success by creating a strong employee experience? Choose 2 answers.Empathize with employees & Involve employees in solutions
What is an example of a business skill a human resources (HR) professional should possess?Analyzing a profit and loss statement prior to a board meeting
A human resources (HR) professional is putting together a proposal on a budget and strategic plan that describes how the human resources department will contribute to the profitability of the organization.Which skill is the HR professional using to accomplish this task?Business
Which human resources (HR) skillset involves the ability to "see the bigger picture" concerning how a department and the overall organization operates?Conceptual
Which skills comprise the ability to understand, communicate, and work well with individuals and groups through developing effective relationships?Interpersonal
Modern human resources (HR) managers seek out talent for their organizations instead of waiting for employees to quit before recruiting.True
By enabling feedback on a regular basis for employers, social media has helped make ____ more efficient for organizations.Performance Mgmt
Which piece of modern human resource management (HRM) is still lacking in most organizations?Dealing with data and people analytics
For organizations across the world, a lack of ____ for increasingly complex jobs is an ongoing problem.Knowledge workers
Which managerial action describes a generic cost leadership strategy?Hiring workers with technical abilities and improving their efficiency
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An organization wants to recruit employees who are adaptable and have the ability to innovate and create new processes in uncertain environments.Which human resource management (HRM) strategy describes this scenario?Differentiator
While conducting a SWOT analysis, a human resources (HR) professional notes that the organization has a lack of experienced workers.Which part of the SWOT analysis would this be considered?Weakness
An organization's vision is specific and lays out the plan of what the organization is going to do.False
A human resources (HR) professional works in a company where decisions are made primarily by the executive leadership team.Which organizational component would be considered high in this organization's structure?Centralization
An employee is asked to do something that is outside the scope of their normal job. The employee decides to complete the task rather than pass it to someone else.Which type of organizational structure does this scenario describe?Organic
An employee had an idea for improving the process of recording invoices. When she told her boss about the idea, the boss told her it was a good idea, but the department would stick with the old system, saying, "We have always done it this way, and it makes sense to us." Which level of culture is this?Assumptions
In a bureaucratic organization, a human resources (HR) manager develops training programs that are specific and tailored to particular jobs.True
An employee is planning to celebrate the Jewish holiday Yom Kippur. The employee is reprimanded by his manager for requesting days off during this holiday, but the manager does not reprimand employees who take several days off for the Lunar New Year.Which OUCH test principle is this manager violating?The manager is not applying the rules in a uniform way.
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Which concept is demonstrated when human resources (HR) uses a test for employment as a legitimate measure of an individual's ability to do the essential functions of a job?Job-relatedness
Constructive discharge is a situation where an organization takes an adverse employment action against an employee because the employee brought discrimination charges against the organization.False
Which two aspects have changed as a result of the #MeToo movement?Complaints of sexual harassment are made on social media & Perpetrators are often fired at the first offense.
Which component of a SWOT analysis is primarily related to an organization's internal environment?Strength
An organization has adopted technology also used by competitors to increase efficiency. The organization's staff is unfamiliar with this technology.Which type of employee does the organization need to remain competitive?Knowledge
Which external factor influences a company's talent sourcing strategy?Labor Force
What defines what an organization wants to become? Vision
Which external environmental factor determines acceptable business practices?Society
A company sells furniture at a low price point, and consumers assemble the furniture once they purchase it.Which type of market strategy is this?Cost Leadership
Which form must employees complete for a company to verify their identity and authorization to work in the U.S.?I9
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