HMGT 3260 Exam II Midterm Actual

HMGT 3260 Exam II (Midterm) / Actual Questions & Verified Answers, / .Which would be considered a tangible benefit to a member of a Country Club - Answer: Amenities You have just been elected "Employee of the Month" by customer ballot. This makes you feel

very proud. Which of Maslow's Needs are being met - Answer: Self-actualization

Which would be considered an intangible benefit to a member of a City Club - Answer: Name Recognition "As stated in the notes for this class, when considering the levels of motivation in Maslow's hierarchy, which level would reflect the primary motivation for someone to join a private club?"

• Answer: The Club satisfies their Esteem and Status Needs through personalized attention and

exclusive membership requirements Which would NOT be very likely to be found in a Club's Creed - Answer: Mention of the National Government "Once the economy began to recover after World War II, the new clubs that were built were "amenities" driven. What is an amenity?" - Answer: An aspect of the facilities that goes beyond the basics "You find a document that includes the Club's name, the type of business it is in, the length of the life of the business, membership and administration details, means of choosing personnel and a mention of how rules will be developed. What document did you just find?" - Answer: Articles of Incorporation 1 / 2

According to Bill McLeod, we should never forget that the club is an extension of:" - Answer: the member's home Which of the following are legal documents required by every club? - Answer: Articles of Incorporation and Bylaws Which of the following is an example of an internal market? - Answer: Students in relation to their school Voters in relation to a political party Employees in relation to employers Members in relation to their club Correct! All of these are good examples of internal markets. <-- You have just taken over a new club where there have been problems. You determine that the main problem lies with training issues. How would you go about making sure your staff is properly trained - Answer: Use the existing training manuals to ensure that each employee understands what is expected of them.Schedule regular training sessions to make sure good habits are reinforced Both b. and c <-- What is the diversity challenge that club managers face today - Answer: How to identify the needs of the members as they become more diverse

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