HRM701 FINAL EXAM ACTUAL UPDATED WITH

HRM701 FINAL EXAM ( ACTUAL / UPDATED) WITH

QUESTIONS AND CORRECT VERIFIED ANSWERS

• What are some of the disadvantages in employment faced by

the four designated groups in Canada? - ---Answers----ANS:

There are four designated groups in Canada that have not

received equitable treatment in employment: (1) women, (2)

Aboriginal peoples, (3) people with disabilities; and (4) visible minorities.(1) Women tend to be concentrated in occupations that are accorded lower status and pay. (2) Many Aboriginal workers are concentrated in low-paying, unstable employment. (3) The unemployment rate for employable people with disabilities is much higher than the national unemployment rate. People with disabilities face attitudinal barriers, physical demands that are unrelated to actual job requirements, and inadequate access to technical- and human-support systems that would make productive employment possible. (4) Visible minority groups vary in their labour force profiles; however, studies have shown that Latin Americans and Southeast Asians experience lower-than-average incomes, higher rates of unemployment, and reduced access to job interviews, even when they have the same qualifications as other candidates. Culturally biased aptitude tests, lack of recognition of foreign credentials, and excessively high language requirements pose systemic barriers for visible minority groups.

• What are the steps involved in filing and investigating a

human rights complaint? - ---Answers----ANS:

Individuals under federal jurisdiction have the right to file a complaint with the Canadian Human Rights Commission 1 / 3

(CHRC) if they feel they have been discriminated against on any of the prohibited grounds. The complainant must first complete a written report describing the discriminatory action.A CHRC representative reviews the facts and determines if the claim is legitimate. Once a complaint has been accepted by the CHRC, an investigator is assigned to the case in order to gather more facts, from both the complainant and the accused.The investigator submits a report to the CHRC, recommending a finding of either substantiation or non-substantiation of the allegation. If the allegation is substantiated, a settlement may be arranged in the course of the investigation. If the parties are unable to reach agreement, a human rights tribunal consisting of up to three members may be appointed to further investigate the complaint. If the tribunal finds that a discriminatory practice did take place, it may order the person or organization responsible to compensate the victim. Any person who obstructs an investigation or a tribunal, or fails to comply with the terms of a settlement, can be fined and/or jailed.

Provincial human rights laws are enforced in a very similar manner. Individuals who feel they have been discriminated against on any of the prohibited grounds file a written complaint with the applicable human rights commission, which then investigates the claim. The majority of cases are resolved at the investigation stage. If agreement cannot be reached, the case is presented to the province's human rights commission.The members of the commission study the evidence and then submit a report to the minister in charge of administering the human rights legislation. The minister may appoint an independent board of in

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• What can employers do to deter sexual harassment? - ---

Answers----ANS:

Employers must develop an effective sexual harassment policy if they wish to deter sexual harassment. The policy should be clear and comprehensive, publicizing to all organizational members that sexual harassment will not be tolerated. Supervisors and managers should be trained to understand human rights legislative requirements and their role in providing an environment free from harassment. A formal complaint procedure should be established that allows employees to report harassment occurrences without fear of retaliation. All charges should be investigated immediately and, if warranted, discipline should be administered. Cases should be followed up to ensure a satisfactory resolution of the problem.

• How are the wages for jobs determined? Why is this process

important? - ---Answers----ANS:

The basis on which compensation payments are determined, and the way they are administered, can significantly affect employee productivity and the achievement of organizational goals. Internal influences include the employer's compensation policy, the worth of the job, the performance of the employee, and the employer's ability to pay. External factors influencing wage rates include labour market conditions, area wage rates, cost of living, the outcomes of collective bargaining, and legal requirements.

• Briefly explain the different job evaluation systems. - ---

Answers----ANS:

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