Instrouctor Manual - P a g e 1 Chapter 1: The Dynamic Environment of...

Instrouctor Manual for Fundamentals of Human Resource Management, 13e Verhulst, DeCenzo

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Chapter 1: The Dynamic Environment of HRM

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Chapter 1:

The Dynamic Environment of HRM

Learning Outcomes

After reading this chapter, students should be able to:

• Discuss how globalization affects HRM practices.
• Describe how human resource managers use technology.
• Explain regulation and legislation issues relevant to HRM.
• Identify trends in the composition of the workforce and how HRM must adapt.
• Explain how HRM supports diversity and inclusion in the workplace.
• Explain the contingent workforce and other methods used to control labor costs.
• Explain how HRM supports continuous improvement programs.
• Define employee involvement and list its critical components.
• Outline emerging challenges facing HRM.

Chapter Overview

Natural and manmade disasters can be unpredictable and have a ripple effect that is not only challenging for local employers, but also for multinational companies with interests in the affected areas. The role of the HR professional can vary widely depending on the magnitude of the disaster and the size of the company. Surveying your students about external factors in their experience that have been disruptive at work will turn up a variety of HR challenges.

Chapter content includes external challenges facing today's dynamic business world, highlighting globalization, legislation and regulation, HRM technology, workforce diversity, labor supply and management, contingent workforces, decentralized work sites, continuous improvement, work process engineering, employee involvement, HRM challenges, and ethics.

Additional features of this chapter:

Exhibits

1 – 1: Cultural Values

1 – 2: Relevant Laws Affecting HRM Practices

1 – 3: Coca Cola Corporate Diversity Mission Statement

1 – 4: Continuous Improvement Programs Cartoon

1 – 5: Components of Continuous Improvement

Boxed Features These features are located within the text and address current issues in HRM within the context of the relevant learning outcomes. They are short and thought provoking with thought questions at the end providing a great opportunity to provide a break in class lecture to check student understanding. Questions may be posed to students individually, in small groups, as quick cooperative learning assignments or as large group discussions. 2 / 4

Chapter 1: The Dynamic Environment of HRM

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• Ethical Issues in HRM – Invasion of Privacy discusses the organization’s right to monitor employees versus a worker’s right to privacy through the use of some interesting real-life examples.

• Diversity Topics – Valuing a Diverse Workforce describes the variety of ways that organizations can meet the challenges of developing and motivating a diverse work force.

• Diversity Topics – Glass Ceiling Still a Barrier for Women Globally has a table listing the percentage of women in executive ranks in various countries throughout the world.

• Ethical Issues in HRM - Guidelines for Acting Ethically offers thoughtful suggestions for handling confusing ethical dilemmas.

• Ethical Issues in HRM - Everyday Ethics offers ethical lapses that may be more familiar to students than those seen in the headlines.

Making Concepts Relevant in Your Classroom In addition to the activities provided in the lecture notes, these suggested activities help students

apply chapter 1 concepts:

• Ask students about current changes in the work environment which they have heard or read about. These may include friends and relatives who have been through work process engineering, their own employment as contingent workers, etc. Ask the students what role they believe the HR function played in helping organizations to manage these changes and what factors determine whether these changes are managed effectively.

• Provide an overview of a local or regional organization that has global operations. lead a discussion about how the local business was impacted by globalization. Ask the students to discuss how HRM might have been involved in that change.

• Assign to or provide for students: brief articles from newspapers and/or business magazines that illustrate some current HR challenges. Have small groups of 3-6 students each read and report on one of the articles.

• You might also want to ask if any students have been to another country and what their impressions were of the culture. This is also an opportunity to integrate students’ experiences as international students (in your country or abroad). Did the students encounter any difficulties communicating? Did anything make them uncomfortable?How did they adjust in those circumstances? Relate their answers to how HR supports such situations.

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Chapter Outline and Lecture Suggestions

Video Suggestions:

Videos are great for creating relevance to HR topics. The videos below provide insight on topics in this chapter. Consider adding links to your class presentations and using them as conversation starters in face-to-face classes or as discussion topics for online courses.You may also find your own videos that cover current events by searching Google videos or YouTube.

“Global Leaders on Workplace Diversity and Inclusion” Link: http://www.wsj.com/video/global-leaders-on-workplace-diversity-and- inclusion/B732364D-837F-4DE2-8479-D0241844711D.html

Source: Wall Street Journal

Length: 3:08 minutes Summary: Chief Executives from large and recognizable companies are questioned about their views of diversity and inclusion.Question for students: Do these philosophies filter down to the workplace you see?

“It’s Not Your Father’s Globalization” Link: https://www.cnbc.com/video/3000585238

Source: CNBC

Length: 2:28 minutes Summary: Futurist, Author and New York Times writer Thomas Friedman explains the future of globalization and how it stresses workers…and probably HR mangers too.Questions for students: How does technology create stress for business and employees in a global economy?

“Bamboo HR”

Link: HR Software for Small & Medium Businesses | BambooHR

Source: BambooHR.com

Length: 3:00 minutes Summary: If you don’t mind a three minute ad for an HRIS provider, this video from BambooHR does a good job of explaining the uses and benefits of using HRIS for businesses of any size.Question for students: What services in this video have you seen in action? Which seem to be the most valuable from your perspective?

Introduction

Human resource management is a subset of the study of management that focuses of how to attract, hire, train, motivate, and retain employees.

HR must understand the implications of globalization, technology changes, workforce diversity, labor shortages, changing skill requirements, changing skill requirements, continuous improvement initiatives, the contingent work force, decentralized work sites, company mergers, offshore sourcing of goods and services, and employee involvement.

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