Instructor Manual - MindTap Consider using MindTap for this book to...

Instructor Manual for Managing Human Resources, 10e Monica Belcourt, Parbudyal Singh, Scott Snell, Shad Morris (All Chapters Download link at the end of this file) 1 / 3

Chapter 1: The World of Human Resources Management

MindTap Consider using MindTap for this book to help engage your students and improve outcomes.MindTap is the platform that gives you complete control of your course—to craft personalized learning experiences that challenge students, build confidence, and elevate performance.

Access everything you need in one place.• Cut down on prep with MindTap’s preloaded, organized course materials. Teach more efficiently with interactive multimedia, assignments, quizzes, and more. And give your students the power to read, listen, and study on their phones, so they can learn on their terms, by downloading the Cengage Mobile App from the Apple or Google Play Stores.If nothing else, my students should learn that… • Human resources management (HRM) involves a number of policies and practices (e.g., recruitment, selection, training, health and safety) that are designed to provide employees with the ability, motivation, and opportunity to perform their jobs well.• Effective HRM requires a consideration of the organization’s strategy, as well as the social and political landscape. This requires the HRM department to be a strategic partner and a champion of change. Further, human resources (HR) must partner with line management (i.e., non-HR managers who are responsible for overseeing the work of other employees), who are often the conduits of HR policies.Learning outcomes

• Explain how human resources managers and other managers have rewarding careers

through the strategic management of people.

• Explain how good human resources practices can help a firm gain sustainable

competitive advantage and how COVID-19 may impact this relationship.

• Describe how technology can improve how people perform their work and how they

are managed.

• Explain the dual goals human resources managers have in terms of increasing

productivity and controlling costs.

• Discuss how firms can leverage employee differences to their strategic advantage and

how educational and cultural changes in the workforce are affecting how human resources managers engage employees.

• Provide examples of the roles and competencies of today’s human resources

professionals.

Using MindTap to motivate students to read: Students regularly share that when the readings are assigned for a percentage of their overall grade, they are more inclined to do this work. The MindTap eReader features Concept Checks throughout the readings that act as formative assessments and help the students improve metacognition. These concepts checks 2 / 3

can be assigned for a grade, in addition to any assessment (end-of-chapter quizzes, for example) featured throughout the resource.Why is this chapter important?The purpose of this chapter is to acquaint students with the importance of HRM and how it contributes to the achievement of an organization’s overall objectives. COVID-19 has changed the world in a dramatic manner. Almost everything has been impacted, including how we manage people in organizations. In this chapter, we discuss the following topics: the importance of people to organizations in a COVID-19 world, how people can be a source of competitive advantage, the competitive challenges facing firms, and the concerns of employees themselves. Students are made aware of some of the important efforts that small, medium, and large companies are making to develop and utilize the talents of their people, as well as the changes taking place in the work environment. We end the chapter with a discussion of the competencies that HR managers and line managers need to possess to work together to make the most of employees’ talents.Why should students care?The answer to this question is much the same, regardless of if students plan on a career in HRM. Even if students are not interested in considering a career in HR, they will likely aspire to be in management-level positions at some point in their career and thus HRM content will also be highly relevant to them. Organizations compete through people. Studying HRM gives students an understanding of the systems and processes needed to develop and utilize the talents and energies of employees for the firm to gain a competitive advantage. Staffing the organization, designing jobs and teams, developing skilful employees, identifying approaches for improving employee performance, and rewarding employee successes—all typically labelled HRM issues—are as relevant to line managers as they are to managers in the HR department. The HR professional supports managers as they manage their employees to achieve organizational goals. Because employee skills, knowledge, and abilities are among the most distinctive and renewable resources on which a company can draw, their strategic management is more important than ever.What can I do in this class?This section includes ideas for how to start and finish the class. It also contains information from the text that can be used as a basis for a lecture. Moreover, it contains numerous suggestions for student engagement. Depending on your class size, the nature of the students, and your desire for classroom participation, choose from these activities to enliven the classroom.Getting started Begin the class with a brief overview of the strategic role of the HRM function. For instance,

emphasize these points:

• Studying HRM gives students an understanding of the systems and processes needed to develop and utilize the talents and energies of employees for the firm to gain a competitive advantage.• Staffing the organization, designing jobs and teams, developing skilful employees, identifying approaches for improving their performance, and rewarding employee

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