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1 Copyright © 2016 Pearson Education, Inc.Managing Supply Chain and Operations, (Foster et al.) Chapter 1 Introduction to Supply Chain and Operations Management Learning Objective 1-1 1) Supply chain management is the administration of transformation processes that create value for customers by meeting their needs or enabling them to meet their own needs.
Answer: FALSE
Difficulty: Moderate
Learning Obj.: LO 1.1: Understand Why You Are Studying Supply Chain and Operations Management
AACSB: Application of Knowledge
2) Operations management is cooperation between different firms to create value for customers.
Answer: FALSE
Difficulty: Easy
Learning Obj.: LO 1.1: Understand Why You Are Studying Supply Chain and Operations Management
AACSB: Application of Knowledge
3) Supply chain and operations (SC&O) emphasizes the linkages between firms that tie operations together with the goal of satisfying customers.
Answer: TRUE
Difficulty: Easy
Learning Obj.: LO 1.1: Understand Why You Are Studying Supply Chain and Operations Management
AACSB: Application of Knowledge
4) The act of monitoring a process for its efficacy, a process that includes dimensions such as cost, timeliness, or quality is known as process design.
Answer: FALSE
Difficulty: Moderate
Learning Obj.: LO 1.1: Understand Why You Are Studying Supply Chain and Operations Management
AACSB: Application of Knowledge
Managing Supply Chain and Operations An Integrative Approach 1e Thomas Foster, Scott Sampson, Cynthia Wallin, Scott Webb (Test Bank All Chapters, 100% Original Verified, A+ Grade) 1 / 4
2 Copyright © 2016 Pearson Education, Inc.5) The administration of transformation processes that create value for customers by meeting their needs or enabling them to meet their own needs is known as
- supply chain management.
- operations management.
- change management.
- process management.
Answer: B
Difficulty: Moderate
Learning Obj.: LO 1.1: Understand Why You Are Studying Supply Chain and Operations Management
AACSB: Application of Knowledge
6) The cooperation between different firms to create value for customers is known as
- supply chain management.
- operations management.
- change management.
- process management.
Answer: A
Difficulty: Easy
Learning Obj.: LO 1.1: Understand Why You Are Studying Supply Chain and Operations Management
AACSB: Application of Knowledge
7) The function in any business that is responsible for managing and investing the resources of the firm is
- accounting and finance.
- supply chain management.
- marketing.
- human resources.
Answer: A
Difficulty: Easy
Learning Obj.: LO 1.1: Understand Why You Are Studying Supply Chain and Operations Management
AACSB: Application of Knowledge
8) The function in any business that is responsible for designing, managing, and improving processes that lead to customer satisfaction and delight is
- accounting and finance.
- supply chain and operations management.
- marketing.
- human resources.
Answer: B
Difficulty: Easy
Learning Obj.: LO 1.1: Understand Why You Are Studying Supply Chain and Operations Management
AACSB: Application of Knowledge
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3 Copyright © 2016 Pearson Education, Inc.9) The act of executing and controlling the productive functions of a firm is known as
- process design.
- process management.
- process control.
- process improvement.
Answer: B
Difficulty: Moderate
Learning Obj.: LO 1.1: Understand Why You Are Studying Supply Chain and Operations Management
AACSB: Application of Knowledge
10) The act of monitoring a process for its efficacy, a process that includes dimensions such as cost, timeliness, or quality is known as
- process design.
- process management.
- process control.
- process improvement.
Answer: C
Difficulty: Easy
Learning Obj.: LO 1.1: Understand Why You Are Studying Supply Chain and Operations Management
AACSB: Application of Knowledge
11) The sale of the same product with another trademark in different countries is known as
- licensing.
- subsidiary.
- franchising.
- joint venture.
Answer: A
Difficulty: Moderate
Learning Obj.: LO 1.1: Understand Why You Are Studying Supply Chain and Operations Management
AACSB: Application of Knowledge
12) The mechanism that U.S. corporation can use to allow foreign firms to sell in restricted markets while using the original design is
- franchising.
- joint venture.
- licensing.
- subsidiary.
Answer: C
Difficulty: Moderate
Learning Obj.: LO 1.1: Understand Why You Are Studying Supply Chain and Operations Management
AACSB: Application of Knowledge
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4 Copyright © 2016 Pearson Education, Inc.13) Geographically moving the production of a component or product closer to where it was originally produced is known as
- nearsourcing.
- insourcing.
- outsourcing.
- onboarding.
Answer: A
Difficulty: Easy
Learning Obj.: LO 1.1: Understand Why You Are Studying Supply Chain and Operations Management
AACSB: Application of Knowledge
14) The recent development where Apple announced that it was moving production of some Mac computers to the United States from China can be described as
- insourcing.
- outsourcing.
- onboarding.
- nearsourcing.
Answer: D
Difficulty: Moderate
Learning Obj.: LO 1.1: Understand Why You Are Studying Supply Chain and Operations Management
AACSB: Reflective Thinking
15) The proactive management of resources in an effort to be environmentally friendly is called
- sustainability.
- environmental management.
- resource management.
- green management.
Answer: A
Difficulty: Easy
Learning Obj.: LO 1.1: Understand Why You Are Studying Supply Chain and Operations Management
AACSB: Application of Knowledge
16) The country with the highest index score in the year 2013 for Global Manufacturing Competitiveness was
- Germany.
B) USA.
- China.
- India.
Answer: C
Difficulty: Challenging
Learning Obj.: LO 1.1: Understand Why You Are Studying Supply Chain and Operations Management
AACSB: Application of Knowledge
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