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Lecture notes 2025 Lectures 1 – 11 – undergraduate level 2 Organisational Behaviour (MGMT20001) University of Melbourne - On Campus (Parkville) 1 / 4
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Organizational Behavior Lecture Notes MICRO OB (individuals and psychological) Lecture 1 – Introduction and Contrasting MGMT approaches OB studies the impact of individuals, groups and structures (social network) on behavior within the organization
- levels of analysis in OB
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Group Process – conflict, leadership Individual difference – work attitudes, motivation Organizational Process – culture, power -Formal Organization – demonstrate/ measure of productivity, public part of org.i.e. company policies, job definition and description -Informal Organization – grapevines, emotions, non-public part of org.i.e. relationships, goals and perceptions Scientific Management (Technical Approach) -Frederick Winslow Taylor – 4 principles Job Design – Managers specify work elements HRM – managers select, train, teach, develop employees Performance monitoring & reward – managers make sure work is done Development of management process – mangers manage, division of labor -Conception & execution -Reward = motivator -Taylor believed that ‘worker problem’ is a result of psychological disturbance - Human Relations School (Normative Approach) -Hawthorn Studies Social factors & working environment affect productivity i.e. affiliation, satisfaction Intrinsic vs. extrinsic motivators
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