LO: 1-1: Understand How Studying Human Relations Will Help You.

1 Copyright © 2017 Pearson Education, Inc.Human Relations for Career & Personal Success, 11e (DuBrin) Chapter 1 Human Relations and You

1) People who are promoted to leadership positions in organizations typically ________.

• focus much more on intellectual skills than human relations skills
• combine human relations skills with intellectual skills
• minimize face-to-face interaction with other workers
• tend to be mean and ruthless

Answer: B

Diff: Moderate

LO: 1-1: Understand How Studying Human Relations Will Help You.

AACSB: Application of Knowledge

Skill: Application

2) From the standpoint of management, human relations is quite important because it contributes to ________.

• organizational effectiveness
• control over employees
• uniformity among the workers
• high turnover of employees

Answer: A

Diff: Easy

LO: 1-1: Understand How Studying Human Relations Will Help You.

AACSB: Interpersonal Relations and Teamwork

Skill: Application

3) An advantage given for studying human relations is that it might help you ________.

• learn how to manipulate people
• avoid advanced responsibility
• get promoted without having to work very hard
• capitalize on opportunities in your career

Answer: D

Diff: Easy

LO: 1-1: Understand How Studying Human Relations Will Help You.

AACSB: Application of Knowledge

Skill: Application

4) A potential problem in benefiting from human relations knowledge is that ________.

• getting along well with work associates appears to be a fad
• such knowledge conflicts with fields such as accounting and information technology
• an individual's personality could influence the potential benefits
• many employers prohibit the practice of human relations

Answer: C

Diff: Moderate

LO: 1-1: Understand How Studying Human Relations Will Help You.

AACSB: Application of Knowledge

Skill: Application

(Human Relations for Career and Personal Success Concepts, Applications, and Skills 11e Andrew DuBrin) (Test Bank all Chapters) 1 / 4

2 Copyright © 2017 Pearson Education, Inc.5) In terms of being perceived as having potential for advancement to a management position, possessing human relations skills is ________.

• counterproductive
• usually an asset
• helpful mostly for human resources positions
• usually not important

Answer: B

Diff: Easy

LO: 1-1: Understand How Studying Human Relations Will Help You.

AACSB: Interpersonal Relations and Teamwork

Skill: Application

6) Rocco is an outstanding engineering technician who at the same time is working on developing his human relations skills. He is correct in assuming that this combination of skills will help him go a long way in his career.

Answer: TRUE

Diff: Easy

LO: 1-1: Understand How Studying Human Relations Will Help You.

AACSB: Interpersonal Relations and Teamwork

Skill: Application

7) To enhance the probability that he will live a long time, Luke chooses a field in which his job satisfaction will be low so he will not have to invest too much energy in his career. Luke has developed an effective strategy for living a long time.

Answer: FALSE

Diff: Moderate

LO: 1-1: Understand How Studying Human Relations Will Help You.

AACSB: Application of Knowledge

Skill: Application

8) Tina, a beginner in her field, decides to work on her human relations skills to increase the probability that she will advance to supervisory and high-level leadership positions. Tina has chosen an effective strategy for career advancement.

Answer: TRUE

Diff: Moderate

LO: 1-1: Understand How Studying Human Relations Will Help You.

AACSB: Interpersonal Relations and Teamwork

Skill: Application

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3 Copyright © 2017 Pearson Education, Inc.9) Bill suffers from chronic job dissatisfaction. It is likely that ________.

• his life satisfaction will be unaffected
• his life satisfaction will begin to decline
• his personal life satisfaction will improve
• he will get used to it.

Answer: B

Diff: Easy

LO: 1-2: Pinpoint How Work and Personal Life Influence Each Other.

AACSB: Application of Knowledge

Skill: Application

10) Derek and Danielle, a married couple, want to have a happy, permanent marriage. Long-term research with couples suggests that Derek and Danielle should ________.

• look for ways to emphasize the positive
• freely criticize each other
• make many mocking jokes about each other
• say no frequently to each other

Answer: A

Diff: Moderate

LO: 1-2: Pinpoint How Work and Personal Life Influence Each Other.

AACSB: Application of Knowledge

Skill: Application

11) An inference from some research about relationships suggests that the way people manage their relationships in the workplace ________.

• indicates whether or not they are married or single
• indicates whether or not they have a pet at home
• is linked to how personal relationships are managed
• usually the opposite of how personal relationships are managed

Answer: C

Diff: Challenging

LO: 1-2: Pinpoint How Work and Personal Life Influence Each Other.

AACSB: Application of Knowledge

Skill: Application

12) Nikki knows how to deal effectively with others and get things accomplished on the job, so it is likely she can use the same skills to enhance her personal life.

Answer: TRUE

Diff: Moderate

LO: 1-2: Pinpoint How Work and Personal Life Influence Each Other.

AACSB: Interpersonal Relations and Teamwork

Skill: Application

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4 Copyright © 2017 Pearson Education, Inc.13) What the person is communicating about himself or herself is contained in the ________.

• overall self-concept
• self-knowledge questionnaire
• private self
• public self

Answer: D

Diff: Moderate

LO: 1-3: Understand How Effective Human Relations Begins with Self-Understanding.

AACSB: Reflective Thinking

Skill: Application

14) Jenny says, "If I had only finished college and gone to work for a big company, today I would be a CEO and the envy of my friends and family." Jenny is referring to her ________ self.

• public
• alternative
• private
• angry

Answer: B

Diff: Moderate

LO: 1-3: Understand How Effective Human Relations Begins with Self-Understanding.

AACSB: Application of Knowledge

Skill: Application

15) A major purpose of feedback is to tell a person ________.

• how well he or she communicates the true self
• how well he or she has performed
• the difference between right and wrong
• when it is time to enhance self-esteem

Answer: B

Diff: Easy

LO: 1-3: Understand How Effective Human Relations Begins with Self-Understanding.

AACSB: Interpersonal Relations and Teamwork

Skill: Application

16) The term developmental opportunity in a performance evaluation system refers to a(n)

________.

• chance to take over for the manager for a while
• area of needed improvement
• area of outstanding strength
• chance to get promoted

Answer: B

Diff: Easy

LO: 1-3: Understand How Effective Human Relations Begins with Self-Understanding.

AACSB: Interpersonal Relations and Teamwork

Skill: Application

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