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Chapter 1: Introduction to Organizational
Behavior Organizational behavior -> the impact individuals, groups and structure have on behavior within organizations. This knowledge is used to improve an organization’s effectiveness.Core topics of OB ·Motivations ·Leader behavior and power ·Interpersonal communication ·Group structure and processes ·Attitude development and perception ·Change processes ·Conflict and negotiation ·Work design
- managerial activities (Luthens)
·Traditional management -> decision making, planning, controlling ·Communication -> exchanging routine information and processing paperwork ·HR management -> motivating, disciplining, managing conflicts, staffing, training ·Networking -> socializing, politicking, interact with outsiders Evidence based management (EBM)-> complements systematic study by basing managerial decisions on the best available scientific evidence.Big data-> the extensive use of statistical compilation and analysis. Current use of data ·Predicting events ·Detecting risk ·Preventing catastrophes Behavioral science ·Psychology-> to measure, explain and sometimes change the behavior
of humans and other animals. Contribution: Job satisfaction,
motivation, emotions, training, leadership effectiveness, performance appraisal etc.·Social psychology-> an area of psychology that blends concepts from psychology and sociology to focus on the influence of people on one
another. Contribution: behavioral change, attitude change, group
processes, group decision making.·Sociology-> the study of people in relation to their social environment or culture.
Contribution: power, conflict, organizational change, organizational culture.
·Anthropology-> the study of societies to learn about human beings and their activities.
Contribution: comparative attitudes/values, cross-cultural analysis,
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lOM oA RcPSD |266 833 4 Workforce diversity-> a trend which organizations are becoming more heterogeneous in terms of age, gender, race, ethnicity, sexual orientation and other
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