MKTG 6822 Midterm – ECU Latest Update - 90 Questions with 100% Verified Correct Answers Guaranteed A+ Verified by Professor
- Be a customer value leader.
- Innovate new value for customers.
- Capitalize on the customer as an asset.
4. Capitalize on the brand as an asset. - CORRECT ANSWER: Customer value
imperatives
a plan of action to effectively plan, allocate and coordinate marketing resources and activities to accomplish the firm's objectives within a specific market. - CORRECT
ANSWER: Marketing Strategy
a result that a company aims to achieve and guides the customer value proposition and
business model - CORRECT ANSWER: Business objectives
acceptable level of value. - CORRECT ANSWER: Parity
achieve a better balance of risk and reward by striking into new territory while drawing
on the business' resources and market knowledge. - CORRECT ANSWER: Adjacency
all the activities that the firm links together to create and deliver customer value, including basic inputs to create products/services through the channels to sell, service
and distribute the offering. - CORRECT ANSWER: Value-creating system
approach to screen growth initiatives which promise superior returns within a reasonable level of risk. - CORRECT ANSWER: Real-Win-Worth-It (R-W-W) 1 / 3
best price for adequate level of performance or service. - CORRECT ANSWER: Price value buyers
companies that consistently turn customer value into valuable customers. - CORRECT
ANSWER: Customer Asset Manager
companies that drive growth by innovating new value for current customers and
attracting new customers. - CORRECT ANSWER: Customer Value Innovator
companies that outperform their rivals by delivering superior value to a distinct segment
of the market. - CORRECT ANSWER: Customer value leader
company's ability to help its customers solve a problem that they cannot afford to
ignore, better than any other option available to them. - CORRECT ANSWER: Value
position
complex and abstract representation of the business to achieve profitability fulfillment of
value proposition. - CORRECT ANSWER: Business model
create innovation in existing markets by beating the competition. - CORRECT
ANSWER: Red ocean strategy
create innovation in uncontested markets by making competition irrelevant. - CORRECT
ANSWER: Blue ocean strategy
customers whose needs and desires most closely match company's product or service
offerings. - CORRECT ANSWER: Target customer segment
develop strategies to sell solutions of products and services to customers. - CORRECT
ANSWER: Inside-out strategy 2 / 3
develop strategies with a perspective of market through relentless delivery of value to
customers. - CORRECT ANSWER: Outside-In Strategy
exploitation of existing capabilities - CORRECT ANSWER: little i innovation
exploration of new market spaces - CORRECT ANSWER: Big I innovation
guides decision making related to the expansion of the business. - CORRECT
ANSWER: Growth objectives
how a business creates profit from its transactions. - CORRECT ANSWER: Value-
capture system
how a company considers itself against its competition. - CORRECT ANSWER:
Competitive profile
how a company considers itself against its competition. - CORRECT ANSWER:
Competitive profile
investment in market intelligence from customers. - CORRECT ANSWER: Market
insight
market changes dependent on interactions with customers and competitors. -
CORRECT ANSWER: Market evolution
person who buys a product or service. - CORRECT ANSWER: Customer
possible metrics include innovation inputs, innovation process measures, and innovation performance outcomes. - CORRECT ANSWER: Innovation Metrics
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