Name: Class: Date: - Chapter 01: Organizations and Organization Design

Name: Class: Date:

Chapter 01: Organizations and Organization Design

Powered by Cognero Page 1 Indicate whether the statement is true or false.

1.The growing global interdependence means that the environment for companies has become less complex and competitive.

• True
• False

2.Organizations are social entities that are only linked to the internal environment.

• True
• False

3.An organization exists when people interact with one another to perform essential functions that help attain goals.

• True
• False

4.An organization obtains inputs from the external environment, adds value through a transformation process, and discharges products and services back to the environment.

• True
• False

5.Financial resources for government and charity nonprofits typically come from the sale of products or services to customers rather than from government appropriations, grants, and donations.

• True
• False

6.If specialization is low, each employee performs only a narrow range of tasks.

• True
• False

7.Vertical complexity is the number of departments or occupational specialties existing horizontally across an organization.

• True
• False

8.Scientific management focuses primarily on design and functioning of an organization as a whole.

• True
• False

9.With decentralization, decision-making authority is pushed up to higher organizational levels.

• True
• False

10.Organizational behavior is concerned with people aggregated into departments and organizations and with the differences in structure and behavior at the organization level of analysis.

• True
• False

Organization Theory & Design, 13e Richard Daft (Test Bank, All Chapters. 100% Original Verified, A

• Grade) Answers at the end of each Chapter. 1 / 4

Name: Class: Date:

Chapter 01: Organizations and Organization Design

Powered by Cognero Page 2 Indicate the answer choice that best completes the statement or answers the question.

11.Organization design:

• encompasses larger elements that influence structural dimensions, including the organization’s size,

technology, environment, culture, and goals.

• gives us the tools to evaluate and understand how and why some organizations grow and succeed while others

do not.

• obtains inputs from the external environment, adds value through a transformation process, and discharges

products and services back to the environment.

• provides labels to describe the internal characteristics of an organization.

12._____ refers to economic development that generates wealth and meets the needs of the current generation while saving the environment so future generations can meet their needs as well.

• Centralization
• Formalization
• Contingency
• Sustainability

13.Pendant Inc., a retail chain based in England, has implemented an energy-efficient trucking fleet. It is increasing its use of green materials in buildings, and aims to dispose all the waste of the company by 2025. Which of the following measures is Pendant Inc. focusing its efforts on?

• Going green
• Scientific management
• Contingency
• Centralization

14._____ refers to technologies, skills, and processes for searching and examining massive sets of data to uncover hidden patterns and correlations.

• Scientific management
• Social business
• A social media program
• Big data analytics

15.Which of the following is a difference between for-profit businesses and nonprofit organizations?

• Financial resources for for-profit businesses come from government appropriations, grants, and donations,

while nonprofit organizations are funded by the sale of products or services to customers.

• In for-profit businesses, managers focus on improving an organization’s products and services to increase

sales revenues, while in nonprofit organizations, however, services are typically provided to nonpaying clients.

• For-profit businesses are committed to servicing clients with limited funds, while nonprofit organizations have

access to unlimited funds to service clients.

• In for-profit businesses, services are typically provided to nonpaying clients, while in nonprofit organizations,

services are typically provided to paying clients.

16._____ provide labels to describe the internal characteristics of an organization.

• Functional dimensions
• Administrative principles 2 / 4

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Chapter 01: Organizations and Organization Design

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• Contingency factors
• Structural dimensions

17._____ encompass larger elements that influence structural dimensions, including an organization’s size, technology, environment, culture, and goals.

• Functional dimensions
• Administrative principles
• Contingency factors
• Structural dimensions

18.Which of the following is true of contingency factors?

• They describe the organizational setting that influences and shapes the structural dimensions.
• They create a basis for measuring and comparing organizations.
• They provide labels to describe the internal characteristics of an organization.
• They describe who reports to whom and the span of control for each manager.

19._____ pertains to the amount of written documentation in an organization.

• Centralization
• Specialization
• Decentralization
• Formalization

20._____ is the degree to which organizational tasks are subdivided into separate jobs.

• Centralization
• Specialization
• Decentralization
• Formalization

21._____ describes who reports to whom and the span of control for each manager.

• Organizational technology
• Scientific management
• Hierarchy of authority
• Administrative principles

22._____ refers to the number of distinct departments or activities within an organization.

• Complexity
• Specialization
• Decentralization
• Formalization

23._____ complexity is the number of levels in the hierarchy of an organization.

• Spatial
• Vertical
• Lateral 3 / 4

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Class:

Date:

Chapter 01: Organizations and Organization Design

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• Horizontal

• _____ complexity is the degree to which an organization’s departments and personnel are dispersed geographically.
• Spatial
• Vertical
• Lateral
• Horizontal

• _____ refers to the tools, techniques, and actions used to transform inputs into outputs.
• Organization design
• Organizational performance
• Organizational technology
• Organizational behavior

• _____ refers to the amount of resources used to achieve an organization’s goals.
• Effectiveness
• Contingency
• Sustainability
• Efficiency

• _____ is the degree to which an organization achieves its goals.
• Effectiveness
• Contingency
• Sustainability
• Efficiency

• _____ primarily focus on the design and functioning of an organization as a whole.
• Structural dimensions
• Administrative principles
• Contingency factors
• Functional dimensions

• _____ emphasize designing and managing organizations on an impersonal, rational basis through such elements as

clearly defined authority and responsibility, formal recordkeeping, and uniform application of standard rules.

• Structural dimensions
• Administrative principles
• Contingency factors
• Bureaucratic organizations

• A(n) _____ design means that an organization is much looser, free-flowing, and adaptive.
• organic
• specialized
• vertical
• mechanistic

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