nd Test Bank - nd Test Bank for Human Services Concepts and In...

Instructor’s Manual a nd Test Bank for Human Services Concepts and Intervention Strategies Eleventh Edition prep ared by Jo seph J. Mehr Ronald Kanwischer 1 / 4

© 2011 Pearson Education, Inc. All Rights Reserved.1

CHAPTER 1

Human Services A New Direction

CHAPTER SUMMARY

• Human services can be defined as a field that helps individuals cope with problems of a

social welfare, psychological, behavioral, and/or legal nature. Human services are characterized by an integrated, pragmatic approach focusing on problem solution within the client’s life space, utilizing change strategies affecting both the internal person and his or her external environment.

• A human service worker is a trained entry-level professional. The human service worker

provides uniquely designed interventions for individuals experiencing emotional, cognitive, and/or social problems. These services are for the purpose of assisting the individual and/or group to achieve the highest level of functioning they are capable of achieving within the context of the society in which they live.

• Human services have come to be characterized by new attitudes on the part of staff

members and an increased emphasis on providing services to the neediest. It focuses on people who are poor and disenfranchised rather than on groups that have always been able to pay for services.

• One approach to human services focuses on integrating various service delivery systems

under a single administrative organization. This approach has been criticized for not placing enough emphasis on new service methods and technologies.

• The generic human services approach adds to the concept of integration a focus on the

types of methods and technologies used to help people in need.

• Generic human services share a number of characteristics: integrated services; emphasis

on environmental factors; problem solution; understanding of social institutions, systems, and problems; identification of growth experiences; competence of workers; development of skills in workers; evaluation of services; pragmatism and eclecticism; and efficiency.

• Social policy consists of principles, guidelines, and concepts that guide social action. It is

developed through a complicated process of advocacy and legislative action and is constantly changing in interpretation.

SUGGESTED CLASS INTR ODUCTORY MATERIAL

Introduce the class/chapter with the questions posed in the text. Use these questions to initiate class discussion involving student knowledge of what is human services? What are the differences between human services and social work?

• What is the meaning of human services?
• What recent circumstances have resulted in the growth of the field of human services?
• What is meant by social policy?
• What are the differences between the concepts of integration and generic human

services? 2 / 4

© 2011 Pearson Education, Inc. All Rights Reserved.2

• What are the ten attributes of generic human services?
• What is a human service worker?

USING ASSESSMENT WITH MYHELPINGLAB

Using the MyHelpingLab is a great way for students to develop their overall understanding of the content of this chapter, as well as understanding the theoretical application in practice settings.

There are three types of multiple-choice assessment included for each chapter:

• Pre-Test • Post-Test • Chapter Exam

Pre-Test It is suggested that students participate in taking the Pre-Test prior to reading the chapter. The Pre-Test will allow students to organize and collect their current understandings of the chapter topics—some of which they may not realize they already understand.

Post-Test After reading the chapter, students are then recommended to take the Post-Test. The Post-Test measures student comprehension of the material learned in this chapter.

Chapter Exam After class discussion and/or assignment chosen by the instructor, students should then complete the Chapter Exam on MyHelpingLab. This Chapter Exam will be graded and will automatically feed into the MyHelpingLab instructor gradebook upon completion.

END OF CHAPTER MYHELPINGLAB

SUGGESTED EXERCISE(S)

Log in to MyHelpingLab. Using the MySearchLab tool, explore the following key

concepts/terms using at least two search engines:

• Human services worker • Social welfare issues • Human services integration • Evidence based human services

• Cite the first two articles/websites that appeared for each key concept/term. Cite both

search engines. Use proper APA Referencing.

• Scan through one article under each search engine for one of the above key

concepts/terms. What did you learn? How does it relate to the definitions described in this chapter? How does it compare to your own perspectives? Write a one-page essay about the key concept/term you chose.Recommended: Check MyHelpingLibrary for case studies that may assist you in developing your essay. 3 / 4

© 2011 Pearson Education, Inc. All Rights Reserved.3

You can also find helpful tips on MySearchLab about how to write an essay, use citations, and references.

DISCUSSION QUESTIONS

• An important aspect of human services is serving disadvantaged populations. Why?
• What major problem exists in the integration approach to human services?
• What are the attributes of the generic approach to human services?
• In what ways are the integration approach and the generic approach similar? How do they

differ?

• Why do we need a human services approach?
• What impact might the social policy of welfare reform in the late 1990s have on the

future of human services?

LEARNING EXPERIENCES

• Ask two different community providers to define human services. Compare their

definitions.

• Check the ethnic mix of people receiving public financial aid in your community, county,

or state. Does it reflect the overall population? If not, try to find out why.

• Determine whether your community, county, or state has the integrated approach to

human services, the generic approach, or neither.

• Find out who your state legislature representative is, and determine her or his position on

welfare reform.

RECOMMENDED READINGS

Cimmino, P. F. (2004). Basic concepts and definitions of human services. In H. S. Harris, D. C.Maloney, and F. M. Rother (Eds.), Human services: Contemporary issues and trends (3rd

ed.). Boston: Allyn & Bacon.

Harris, H. S., Maloney, D. C., and Rother, F. M. (Eds.). (2004). Human services: Contemporary

issues and trends (3rd ed.). Boston: Allyn & Bacon.

INTERNET SITES

National Organization for Human Services ww.nationalhumanservices.org Welfare Information Network ww.welfareinfo.org

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