Organizational Behavior, 3e Instructors Resource Guide

Instructor Manual For Organiza�onal Behavior 3e Mary Uhl- Bien, Ronald Piccolo, John Schermerhorn (Instructor Manual All Chapters, 100% Original Verified, A+ Grade) All Chapters/Supplement files download link at the end of this file. 1 / 4

Organizational Behavior, 3e Instructor’s Resource Guide Copyright © 2022 John Wiley & Sons, Inc. 1-1 Chapter 1

ORGANIZATIONAL BEHAVIOR

CHAPTER OVERVIEW

At the end of this chapter, students will be able to:

•define organizational behavior and its importance in the modern workplace, •apply critical thinking standards to human behavior, and •explain how principled decision frameworks are used to make ethical choices.This chapter sets the foundation for our examination of individuals and teams in the workplace. We first describe organizational behavior as a field of study, highlighting the importance and broad application of its topics and principles. We then encourage critical thinking about human behavior, introducing scientific evidence that explains why people do what they do at work. Lastly, we connect concepts in organizational behavior with the functions of managers and how principled ethical decision frameworks are used in organizational systems.

CHAPTER OUTLINE

ORGANIZATIONAL BEHAVIOR

What Is Organizational Behavior?Why Is Organizational Behavior Important?How Do We Learn About Organizational Behavior?

CRITICAL THINKING

What Is the Science of Organizational Behavior?What Does It Mean to Think Critically?Why Is It So Hard to Think Critically?What Are Steps in the Critical Thinking Process?

ETHICS IN OB

What Is Ethics?A Framework for Ethical Decision Making The Importance of Personal Ethical Fit 2 / 4

Organizational Behavior, 3e Instructor’s Resource Guide Copyright © 2022 John Wiley & Sons, Inc. 1-2

MODULE 1.1 LECTURE NOTES

MODULE 1.1 LO: DEFINE ORGANIZATIONAL BEHAVIOR AND ITS IMPORTANCE IN

THE MODERN WORKPLACE

At the end of this module, students will be able to:

• define the essential nature of organizational behavior, • explain the importance of understanding human behavior in organizations, • describe how trends in the world are changing the nature of work.

What Is Organizational Behavior?

• Organizational behavior (OB) is the study of individuals and groups in organizations.• Organizational behavior is a multidisciplinary field devoted to understanding individual and group behavior, interpersonal processes, and organizational dynamics.• In this challenging era of work and organizations, the body of knowledge we call “organizational behavior” offers many insights of great value. Learning about organizational behavior is also important tto develop a better work-related understanding of yourself and others.

Why is Organizational Behavior Important

Members of smart workforces work in shifting communities of action where knowledge and skills are shared to solve real and complex problems.

• Trends with Human Behavior in Organizations:

• Focus on a good life with work-life balance
• Diversity, equity and inclusion (DEI)
• Remote and hybrid work arrangements
• Importance of connections and networks
• Commitment to transparency and ethics s
• Environmental, social and governance (ESG) goals
• Sustainability and social justice
• Broad views of leadership

o How Do We Learn About Organizational Behavior?

Learning is an enduring change in behavior that results from experience.

Lifelong learning involves learning continuously from day-to-day work experiences; conversations with colleagues and friends; counseling and advice provided by mentors, success models, training seminars, and workshops; and other daily opportunities.

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Organizational Behavior, 3e Instructor’s Resource Guide Copyright © 2022 John Wiley & Sons, Inc. 1-3 Today’s knowledge-based and smart workforces place a great premium on continuous learning. Learning about OB will begin to make life and work experiences more meaningful. The experiential learning cycle of the typical OB course begins with initial experience and subsequent reflection. It grows as theory- building takes place to try to explain what has happened. Theory is then tested in behavior. This assigns the student a substantial responsibility for learning. The advantage of this approach is that opportunities to learn more about OB and one’s self abound in everyday experiences if students tune in.

LECTURE ENHANCEMENT

Conduct a brainstorming session with students to identify recent examples of each of the preceding workplace trends. After generating a sufficient number of examples, focus class discussion on the implications of these examples for managerial and leadership activities.

MODULE 1.2 LECTURE NOTES

MODULE 1.2 LO: APPLY CRITICAL THINKING STANDARDS TO HUMAN BEHAVIOR

At the end of this module, students will be able to:

• describe organizational behavior as a science, • define the fundamentals of critical thinking, and • apply a systematic, critical approach to understanding behavior in organizations.

What Is The Science of Organizational Behavior?OB researchers use systematic observations in an attempt to isolate explanations for why people do what they do, why teams are productive, and why some organizations outperform others in order to determine how people operate in the workplace. Ultimately, researchers want to observe differences between people and groups, explain those differences, and determine ways to make improvements.

This science can start with the question: “Why do good managers make bad decisions?” Part of the reason is that rather than relying on a clearly validated set of scientific discoveries, many managers use less reliable sources of insight such a gut feel, intuition, the latest trends, what a consultant might say, or what is being done in another company.

The four primary ways people come to know what they know are:

• Intuition: knowing something without any particular explanation or reason, or because of gut feel • Experience: extrapolating from our experience to a broad set of circumstances

• Authority: knowledge coming from the authority of experts or facts

• Science: knowing through the accumulation of reliable and valid evidence

What Does It Mean to Think Critically?Critical thinking is a systematic and comprehensive process of making objective, unbiased assessments of facts when forming judgments. It is characterized by four attributes:

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