Pre-Assessment: Organizational Behavior C715

Pre-Assessment: Organizational Behavior C715

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Students also studied Terms in this set (42) Western Governors UniversityC715 3400 Save wgu C715 Organizational Behavior 267 terms rc626184Preview WGU C715 Organizational Behavior ...55 terms cerealilzPreview WGU C484 Organizational Behavior...Teacher 260 terms Shijie_Hu4Preview Organi 71 terms libe Employees A and B work together on the same project team. When the team faces a complex problem, the team leader usually asks B to generate alternative solutions for the team to consider. Experience has shown that B is more likely to take initiative, to set ambitious goals, and to feel that the team can effectively influence its environment. Employee A tends to do well on jobs that are routine, is plagued with self doubt, and feels that the team is largely powerless over its environment.Which statement is correct?

• Employee A exhibits positive core self evaluation, and

employee B exhibits negative core self evaluation.

• Employee A exhibits negative core self evaluation, and

employee B exhibits positive core self evaluation.

• Employee A exhibits negative core self evaluation, and

employee B exhibits negative core self evaluation.

• Employee A exhibits positive core self evaluation and

employee B exhibits positive core self evaluation.Employee A exhibits negative core self evaluation, and employee B exhibits positive core self evaluation.Employee B was upset by Employee A's behavior at the department's planning meeting.Which factors will influence Employee B's perception in this situation?

• Stimulation, task, and skills
• Situation, target, and perceiver
• Problem, criteria, and alternatives
• Heredity, environment, and perceiver

Situation, target, and perceiver

A person is broadminded, courageous, and forgiving.Which type of values are these?

• Terminal values
• Transitory values
• Determinate values
• Instrumental values

Instrumental values An employee enjoys having a large span of responsibility and is motivated to do well because of personal feelings.Which kind of reward is this?

• Intrinsic reward
• Extrinsic reward
• Affiliation reward
• Compensatory reward

Intrinsic reward Which theory of motivation focuses on 5 levels of needs, and further separates those needs by lower-order needs and higher-order needs?

• McGregor's Theory X and Theory Y
• McClelland's Theory of Needs
• Maslow's Hierarchy of Needs Theory
• Two-Factor Theory

Maslow's Hierarchy of Needs Theory Manager A supervises 10 district units with 100 employees and receives $100,000 in compensation. Manager B supervises 5 district units with 50 employees and also receives $100,000 in compensation. Manager A is upset by this relationship and is looking for a new job.Which theory explains A's motivation to look for a new job?

• Equity theory
• Inequity theory
• Perception theory
• Perceptual fairness theory

Equity theory A manager challenged an employee to produce an average of 24 assemblies each day for a week. This production goal was higher than the employee had ever achieved during any week. The manager gave the employee a tally sheet to mark after each assembly was completed.Considering the goal-setting theory of motivation, the manager was counting on which factors to influence the employee to achieve the production goal?

• Challenge and direction
• Feedback and reflection
• Specificity and feedback
• Challenge and power

Specificity and feedback

Which stage of the five-stage group development model is characterized by developing close relationships and cohesiveness?

• Forming
• Norming
• Storming
• Performing

Norming What defines a set of expected behavior patterns attributed to a person occupying a given position in a social unit?

• Group role
• Group norm
• Group status
• Group conformity

Group role Which type of group is defined by the organization's structure?

• Unified group
• Formal group
• Informal group
• Designated group

Formal group Management has noticed that the quality improvement work group is struggling because members seem to be working in different directions.Which suggested action can the company take to increase group cohesiveness?

• Make the group larger
• Physically isolate the group
• Establish more rigid roles for group members
• Decrease the difficulty of becoming a group member

Physically isolate the group To resolve a conflict between the department staff and the janitorial staff, the department head informs the department staff of a new policy prohibiting the eating of food at the desk.Which type of conflict resolution technique does this represent?

• Problem solving
• Authoritative command
• Altering the human variable
• Altering the structural variables

Authoritative command

What is an advantage of a group that is not very cohesive?

• There is less need for giving rewards as group rewards.
• When making a group decision, groupthink is more

likely to occur.

• When performance norms are high, productivity will

be higher than in a cohesive group.

• When performance norms are low, productivity may

be higher than in a cohesive group.When performance norms are low, productivity may be higher than in a cohesive group.Which term describes the tendency for individuals to expend less effort when working collectively than when working individually?A.Social loafing

• Independent effort
• Selective perception
• Employee disengagement

Social loafing What is a strength of group decision making?

• Power of groupthink
• Increased diversity of views
• Conformity pressures in groups
• Reduced time for making decisions

Increased diversity of views Which statement is true about work teams?

• Members work together to neutralize synergy.
• The members' primary focus is on improving individual

effort.

• The primary goal is to share information that is helpful

to individual efforts.

• Members of the group generate positive synergy

through coordinated effort.Members of the group generate positive synergy through coordinated effort.What type of team is formed when employees from about the same hierarchical level but from different work areas come together to accomplish a task?

• Virtual team
• Diverse team
• Divergent team
• Cross-functional team

Cross-functional team