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Questions and Answers 1.What is the primary focus of Humble Inquiry?The book focuses on fostering better communication by asking questions that show curiosity, rather than giving orders or advice.
2.How does Schein define “Humble Inquiry”?Schein defines Humble Inquiry as the art of asking questions in a way that expresses genuine interest and respect for others, without assuming we know the answers.
3.What are the main goals of Humble Inquiry?Its goals include building trust, improving communication, and fostering collaboration in personal and professional relationships.
4.Why does Schein believe Humble Inquiry is important in today’s workplace?It counters hierarchical dynamics and supports open, collaborative cultures where employees feel valued and more likely to share information.
5.What are the four types of questions Schein mentions?
The four types are: (1) Humble Inquiry, (2) Diagnostic Inquiry, (3)
Confrontational Inquiry, and (4) Process-Oriented Inquiry.
6.How does Humble Inquiry differ from Diagnostic Inquiry?Humble Inquiry is about expressing curiosity, while Diagnostic Inquiry focuses on identifying issues or understanding situations.
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