SALESFORCE ADMIN 201 WINTER RELEASE ACTUAL EXAM LATEST

SALESFORCE ADMIN 201 WINTER RELEASE ACTUAL EXAM LATEST

UPDATE

Client needs to allow a group of users to view account records that they do NOT own.Which features can the system admin use to meet this requirement? - Sharing Rules (lateral sharing of records across organization)

What should a system admin consider when deleting a custom field? 3 answers - 1.field used in workflow and assignment rules cannot be deleted

• field values should be archived before a field is deleted
• deleted fields and values can be restored from the recycle bin within 15 days

How can a system admin grant user access to dashboards? 3 answers - 1. Share folders with public groups

• Share folders with roles
• Share folders with territories

If Client sets the OWD setting for opportunities to private, which records will an opportunity pipeline return? - Opportunities owned by the user running the report and users below them in the role hierarchy

What action is possible with a workflow task? 2 answers - 1. a task can be reused in multiple workflow rules

• a task can be tracked in the activity history

What does a custom report type determine? 2 answers - 1. the objects that are available when building a report

• the fields that can be used as columns when building a report

Where can conditional highlighting be used? 2 answers - 1. Matrix reports

• Summary reports

What must a system admin consider when setting up the running user for a dashboard?

• answers - 1. data access permissions determine what data the users can view in the

source reports

• the running user determines the data displayed in the components of the dashboard

(via security settings)

When are validation rules applied when using Salesforce for Outlook? - Every time a record is saved

Which field types can be used as an External ID? 3 answers - 1. text field

• email field
• number field

External ID fields contain record identifiers from a system outside of Salesforce

Which user is listed in the case history related list for case changes made for assignment and escalation rules? - The automated case user specified in the support settings (for automate case changes that result from web-to-case or case assignment or escalation rules)

A system admin has created a formula field on a lead object to calculate a number. How can the numerical value be mapped to the account record upon lead conversion? - The lead formula field value can be mapped to a number field on the account record

What are the 3 schedule types that can be defined for a product? - 1. quantity

• revenue
• quantity + revenue

What can be transferred from one user to another user during a mass transfer of account records? 3 answers - 1. open activities

• open cases
• closed cases

What tasks can a delegated administrator perform? 5 answers - 1. manage users within specified roles

• log in as a user who has granted login access
• manage specified custom objects
• assign users to specified profiles
• create/edit users and reset passwords for users in specified roles and all subordinate

roles

Which data can be highlighted in a report using conditional highlighting? 2 answers - 1.grand totals

• summarized totals

A system admin created a custom object to capture custom feedback. How can the admin ensure that users have access to this new object? - Assign the feedback page layout to the appropriate user profiles (can also use permission sets)

Which privileges can be granted to members of a content library without modifying user permissions? 2 answers - 1. share content with other users in Chatter

• add tags when editing content details

A user received an error message when attempting to log into salesforce. What is the first step the salesforce admin would take to troubleshoot the problem? - View the login history

The Client has segmented its customer base into two categories: High Wealth and

Retirement. High Wealth accounts should be visible to the High Wealth Sales Team Members only. Retirement accounts should be visible to all sales users. How can a system admin meet this requirement? - Create a new record type for the High Wealth

accounts and share the record type with High Wealth team members. Record types allow you to offer different business processes, picklist values, and page layouts to different users.

What components can be included in a customs home page layout? 3 answers - 1.dashboard components

• pending approvals list
• trending chatter topics

What is the cloud scheduler and what are 2 functionalities of the cloud scheduler? - 1.Salesforce can automatically propose multiple meeting times based on Salesforce user calendars

• A custom logo can be added to the meeting request email sent to a contact or lead

When a lead is converted and an opportunity record is created, which other object is related to the new opportunity by default? 2 answers - 1. account

• contact

What does salesforce authenticate before allowing a user to log in through the user interface? 3 answers - 1. whether the user's profile has IP address restrictions

• whether the user's profile has login hour restrictions
• whether the organization has trusted IP addresses

Name two functionalities of Community Experts - 1. community experts can be designated for salesforce ideas

• community experts are designated by an icon

What is affected by changing the default locale for an organization? 3 answers - The

format of:

• dates 1/31/2014 vs. 31/1/2014

2. times format 8pm vs. 20:00

• names

What does the controlling field determine when field dependencies are being created? - The values that appear in the dependent field

What is required to make a user an approver in the approval process? - The user must have read permission for the object in the approval process

What should a system admin consider when setting up Mobile Lite? 2 answers - 1.Mobile Lite must be enabled before users can install it

• Mobile Lite provides access to standard objects and dashboards

What is used to create a relationship between an Opportunity object and a Campaign object? 2 answers - 1. campaign influence related list

• primary campaign source field

Where can the multi-language solution feature be enabled? 2 answers - 1. public solutions

• self-service portal
• solutions can be written in multiple languages but you can't "search" in that language

in search field*

Which options are available to a system admin when managing passwords for salesforce users? 3 answers - 1. admin can reset passwords for all users at once

• admin can customize the message sent to locked out users
• admin can grant users the "password never expires" permission

Which statements about sharing rules are true? 2 answers - 1. sharing rules open up access to records

• sharing rules grant record access to roles and public groups

A system admin created a custom object for a recruiting application to track open positions. The admin needs to give recruiting users the ability to read, create, edit and delete position records. How should the admin proceed? - Create a custom profile and enable the custom object permissions

In what order are the automation rules processed? - 1. Validation rules

• Assignment rules
• Workflow rules
• Escalation rules

What are 2 capabilities of Salesforce Knowledge? - 1. Knowledge uses data categories and roles to make articles visible to specific users

• Knowledge allows an organization to share articles with partner portal users

Regional sales users at the Client sell to both business and consumer accounts.however, sales users are unable to see the set of stages that apply to consumer opportunities. How can an admin correct the problem? - Assign the relevant record types and sales processes to the regional sales team profile

When should a system admin consider using the Salesforce AppExchange? 2 answers

• When standard Salesforce functionality needs to be extended
• When looking for pre-built custom applications and tools

What actions can a user with the standard system admin profile take? 3 answers - 1.reset all user passwords

• assign feature licenses to users
• define and assign custom profiles to users

Which features restrict a user's ability to log in to Salesforce? 2 answers - 1. Login IP ranges