Supervision of Police Personnel

Test Bank For Supervision of Police Personnel Tenth Edition Nathan F. Iannone

Marvin D. Iannone

Jeff Bernstein

Robert Dowd (Global Edition) By 1 / 4

99 Copyright © 2024 Pearson Education, Inc.Test Bank Supervision of Police Personnel, 10e (Iannone) Chapter 1 The Supervisor’s Role 1.1 Multiple Choice Questions 1)In modern administrative terminology, management denotes the process of directing and controlling people and things so that organizational objectives can be accomplished. Which of the following is part of the management process that best describes the act of overseeing people?A)Leadership B)Situational management C)Decision-making D)Supervision

Answer: D

Page Ref: 1

Objective: To become acquainted with the supervisor’s role

Level: Basic

2)Which of the following is most correct?A)Workers’ performance and morale are more strongly influenced by their immediate superior than by any other factor in their environment.B)Workers’ performance and morale are more strongly influenced by the Chief of Police than by any other factor in their environment.C)Workers’ performance and morale are more strongly influenced by the Mayor than by any other factor in their environment.D)Workers’ performance and morale are more strongly influenced by the employment contract than by any other factor in their environment.

Answer: A

Page Ref: 1

Objective: To become acquainted with the supervisor’s role

Level: Intermediate

3)Supervisors must be able to help subordinates establish and achieve reasonable goals. They must be able to provide solutions to many job-related problems of their subordinates and provide them wise counsel and assurance in their personal and professional lives when the need arises, recognizing that they will not all react the same when help is given. At times, subordinates will misinterpret supervisors’ motives and accuse them of meddling in their affairs, yet their affairs are the concern of supervisors when which of the following is affected?A)Personal beliefs B)An officer’s performance 2 / 4

100 Copyright © 2024 Pearson Education, Inc.

• Educational goals
• All public posts on websites

Answer: B

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Objective: To gain an understanding of the basic responsibilities of the supervisor

Level: Basic

4) The interests of the management and the worker are identical in the long run. If there are

small differences between the two:

• Effective supervisors should just ignore them.
• It’s important to note that most small differences end up as grievances.
• These small differences are usually hard to resolve.
• They can easily be resolved by effective supervisors.

Answer: D

Page Ref: 3

Objective: To become familiar with the supervisor’s objectives

Level: Intermediate

5) Supervisors often find it difficult to reconcile the goals of management with the goals of the employees and the sentiments of their social group. They are often torn between the loyalties owed to both employees and management, but it is necessary to realize that the best interests of which of the following must prevail?

• The employee
• The union
• The organization
• The squad

Answer: C

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Objective: To gain an understanding of the basic responsibilities of the supervisor

Level: Basic

6) Supervisors should know how to make assignments, through the process of delegation. In delegating routine tasks to subordinates, expert supervisors will give subordinates sufficient ________ to match the responsibility they have imposed on them.

• Personal power
• Authority
• Direction
• Responsibility

Answer: B

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Objective: To gain an understanding of the basic responsibilities of the supervisor

Level: Basic 3 / 4

101 Copyright © 2024 Pearson Education, Inc.7) Supervisors should prepare for leadership positions by gaining knowledge and understanding of the policies, rules, procedures, and ________ of the organization.

• Practices
• Functions
• Objectives
• All of the above

Answer: D

Page Ref: 4

Objective: To gain an understanding of the basic responsibilities of the supervisor

Level: Basic

8) A successful supervisor is able to deal effectively with both the formal and the ________ organization.

• Informal
• Strategic
• Scientific
• None of the above

Answer: A

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Objective: To become familiar with the supervisor’s objectives

Level: Basic

9) The best supervisors develop their abilities to train their employees to be efficient, effective producers who gain satisfaction from their work. If the capacity for the role of a teacher is not developed, supervisors deprive themselves of a means of upgrading the service and ensuring that the standards of performance in the organization are maintained through the training process. Supervisors must carry out the training function in all types of settings. If supervisors are to be an effective teacher, they must gain knowledge and understanding of which of the following?

• The learning process
• The effects of individual differences on learning
• The neurotic factors involved in teaching
• Both A and B

Answer: D

Page Ref: 5

Objective: To gain an understanding of the basic responsibilities of the supervisor

Level: Intermediate

10) The skills of which of the below refers to the practice of confronting an employee with their job performance record with the objective of finding ways to overcome deficiencies and improve job performance?

• Delegating
• Disciplining
• Coaching
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